Apply for Contact Centre Operations Learnership

Transcend

Posted on : 09-04-2025

Employer Active

1 Vacancy

Job Alert

You will be updated with latest job alerts via email

Valid email field required

Send jobs

Send me jobs like this

Job Alert

You will be updated with latest job alerts via email

Valid email field required

Send jobs

Job Location

Johannesburg - South Africa

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 09-04-2025

Job Description

NQF LEVEL 3 CONTACT CENTRE BUSINESS OUTSOURCING SUPPORT

The Contact Centre and Business Process Outsourcing industry is increasingly becoming more diverse complex and growing at a fast rate both nationally and internationally.

Customer service is the key to success in the sector and this demands expert utilisation of technology which handles both basic and complex transactions.

This qualification is needed to empower entry level employees to deal effectively with the public and to make a meaningful positive contribution to customer satisfaction and to the image of the organisation.

Benefits

Qualification on completion of learnership
National Certificate
NQF Level on completion of learnership
NQF 3
SETA
Service SETA

NQF LEVEL 4 CONTACT CENTRE OPERATIONS

The Contact Centre industry is fast becoming the next knowledge worker profession. This qualification is designed to meet the needs of those learners who have chosen Contact Centre Operations as their career path.

This qualification should produce knowledgeable skilled people who are able to contribute to improved productivity and efficiency within the Contact Centre industry.

It should provide the means for current individuals in this field to receive recognition of prior learning and to upgrade their skills and knowledge base.

The qualification is structured in such a way that it exposes individuals to a set of core competences to give a broad understanding of Contact Centre operations and supervision. The electives will allow for a specialisation of competence in either a commercial or an emergency environment.

Benefits

Qualification on completion of learnership
Further Education 7 Training Certificate
NQF Level on completion of learnership
NQF 4
SETA
Service SETA

Requirements

Minimum requirements for learnership application
MATRIC or NQF 4
I am interested in
Contact Centre; Commercial; Emergency

Employment Type

Full-Time

Company Industry

Key Skills

Apply Now

About Company

Transcend

Report This Job

Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.

Start Now

Dr.Job AutoApply

3X your job search with AutoApply's AI for faster dream job results.

Apply for Contact Centre Operations Learnership

Transcend

Job Description

Requirements

Employment Type

Company Industry

Key Skills

About Company

Similar Jobs

Senior Analyst Security Operations Centre - Banking

Local Contact Person for Pharmacovigilance and Regulatory Affairs (LCPPV/LCPRA) - English & Portuguese

Test - Do not Apply - VONQ

Veterinarian - Greencross Vet Centre

Technicien Centre ICPE H/F

Senior Cost Manager - Data Centre Construction

Senior Cost Manager - Data Centre Construction

Housing Quality Enforcement Specialist for the Division of Budget & Program Operations