Technical Writing Manager East
Technical Writing Manager East
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Job Description
At Dataiku were not just adapting to the AI revolution were leading it. Since our beginning in Paris in 2013 weve been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1000 teammates across 25 countries and backed by a renowned set of investors were the architects of Everyday AI enabling data experts and domain experts to work together to build AI into their daily operations from advanced analytics to Generative AI.
Position Overview:
We are seeking an experienced and dynamic Technical Writing Manager to lead a talented team of technical writers responsible for creating maintaining and enhancing highquality learning material for our product and services. This role requires a leader who can balance strategic direction with handson managing a global team to deliver clear accurate and userfriendly content that meets the evolving needs of our customers and internal stakeholders.
As the Technical Writing Manager you will oversee the development of a broad range of documentation types including but not limited to user manuals knowledge base articles tutorials and inproduct help. You will collaborate closely with the product team engineering and other key departments to ensure content is aligned with product goals and meets the needs of both internal and external users.
Key Responsibilities:
Team Leadership and Development:
Lead a remote team of technical writers spread across the US and Europe.
Set team goals define priorities and manage resource allocation to ensure timely delivery of highquality content.
Foster a collaborative and highperforming team culture through coaching feedback and professional development.
Content Strategy and Roadmap:
Help define and drive the strategic direction for learning and knowledge content across various platforms (e.g. web inproduct and learning management systems).
Work closely with product leadership to ensure documentation aligns with product releases customer needs and business goals.
Continuously evaluate and improve the quality and effectiveness of documentation integrating user feedback and analytics to refine content and delivery methods.
Oversee the creation and maintenance of documentation standards style guides and templates to ensure consistency accuracy and clarity across all documentation.
Implement and maintain tools and systems for content management version control and localization.
Qualifications:
Education:
Bachelors degree in Technical Communication Computer Science Engineering Data Science or a related field (Masters preferred).
Experience:
3 years of experience in technical writing product documentation or curriculum development.
3 years of experience in a management or leadership role overseeing technical writers.
Experience in SaaS technology
Experience in data science or AIrelated industries is a plus
Skills:
Exceptional writing editing and communication skills with a strong attention to detail.
Ability to communicate complex technical concepts to diverse audiences in a clear and concise manner.
Strong project management skills with the ability to prioritize multiple tasks and manage deadlines in a fastpaced environment using software such as Jira Shortcut or similar.
Proficiency with the docsascode approach including using git for version control and Python for automation documentation generation or scripting.
This role is ideal for someone with a mix of technical expertise leadership experience and a passion for documentation and knowledge sharing. If youre ready to lead a team in delivering highquality userfocused documentation for a cuttingedge product wed love to hear from you!
The final compensation package for this role will be determined during the interview process and is based on a variety of factors including but not limited to geographic location internal equity education skill set experience and training. Eligible roles may also be entitled to receive commission or other variable compensation through Dataikus incentive compensation program.
Dataiku also offers comprehensive benefits including stock options medical dental and vision plans flexible spending accounts pretax commuter benefits a 401k company match paid vacations and sick leave paid parental leave employer paid disability coverage and additional health and wellbeing perks and benefits. Dataiku reserves the right to amend or modify employee perks and benefits at any time.
US only national base pay ranges
$145000 $195000 USD
Required Experience:
Manager
Employment Type
Full Time
