Team Leader EM Operations
Team Leader EM Operations
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Job Description
Together we shape thriving communities public spaces places and economies.
Support a highperforming team to deliver exceptional financial outcomes in a fastpaced environment
Ongoing fulltime opportunity
Office location Orange with flexible working supported
Salary relative to experience and ranges from $110266.00 to $122058.00 plus super
Whats in it for me
Join our team for a fantastic culture with dynamic collaboration and genuine longterm career support. We offer flexibility in work arrangements diverse and fulfilling assignments and prioritise work/life balance and wellbeing with initiatives like flex leave and access to support programs. Additionally we are committed to fostering a diverse and inclusive workplace where everyone feels welcome respected and empowered to succeed.
The role
This role is all about leading a team to deliver outstanding financial operations ensuring highquality services that meet customer needs and comply with legislation policies and procedures. As Team Leader EM Operations it will be your job to effectively manage resources coordinate operational activities and foster strong relationships to identify and resolve client concerns in a professional and empathetic manner.
A key challenge of this role is maintaining high customer service standards while navigating tight deadlines in a highvolume environment while leveraging technological improvements to enhance payroll processes and demonstrate proactive leadership to drive continuous improvement and exceptional outcomes.
For more information read the full Role Description: Team Leader EM Operations
What you will bring to the role
Proven leadership qualities including the ability to motivate and inspire others to achieve shared goals.
Solid time management and organisational skills to prioritise tasks and meet deadlines efficiently.
Outstanding stakeholder engagement skills fostering strong relationships and ensuring alignment with diverse stakeholders to achieve outcomes.
Demonstrated flexibility and adaptability to thrive in a fastpaced and dynamic work environment.
Strong analytical skills to ensure compliance with legislation and policies while driving continuous improvement.
A proactive approach to problemsolving with the ability to identify and implement innovative process changes in financial operations.
Exceptional ability to manage team resources effectively delivering accurate financial services that meet service level agreements
Demonstrated ability to handle inquiries efficiently resolve conflicts professionally and deliver exceptional client satisfaction through clear communication and empathy in customer service.
Key knowledge and experience:
Demonstrated experience working in Expense Management including the management of Purchase Cards and Travel
Previous people leader experience would be highly regarded
About us
We are an inclusive and accessible workplace where your individual contributions are valued and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups practices flexible working offers job share and workplace adjustments.
Join us
If excited by the information above we look forward to receiving your application including a copy of your resume and cover letter expressing your interest and suitability for the role.
Applications close Tuesday 15 April 2025 at 11:55pm. Should you require further information about the role please contact Tracey Saville Senior Manager Payables & Expense Management on .
A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.
Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment.
We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process ensuring that you have every opportunity to showcase your talent skills and potential. Contact the Talent Team via orHR Support option 2 DPHI People Advisory option 1 and reference Request an Adjustment Job Title and Reference Number.
Check out ourAboriginal applicants guideto assist with applying for the role or contact ourAboriginal Career pathwaysteam for a yarn
Employment Type
Full-Time
