Sr Program Coordinator
Sr Program Coordinator
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Job Description
About Touchstone Institute
Touchstone Institute is the largest assessment centre of its kind in Canada providing professional competency assessment and learning programs to support the delivery of highquality health care.
Touchstone Institute is a nonprofit corporation governed by a board of directors and receives financial support from the Government of Ontario. Currently implementing a growth strategy Touchstone Institute looks to expand its impact in supporting broad health human resource solutions and by strengthening effective practice of health care professionals. Nearly 40 fulltime staff contribute to the success of the organization including experts in competency design and assessment as well as health and education program development.
Touchstone Institute works closely with physicians nurses and other healthcare providers who provide subject matter expertise to assess and improve the level of competency across individual practice. Building on its history of working to facilitate entry to training or practice for Internationally Educated Health Professionals Touchstone Institute seeks to continue the work in this area while expanding to support excellence in competent practice for all who deliver health care.
About Practice Ready Ontario (PRO)
Funded by the government of Ontario Touchstone Institute works closely with the College of Physicians and Surgeons of Ontario the Medical Council of Canada and others while administering the pro program. PRO is a workplace assessment program that aims to add internationally trained family physicians or general practitioners who have completed postgraduate training and have an established track record of work in another country to practice in rural communities in Ontario
Position Description
Reporting to the Manager the Senior Program Coordinator plays a key role in the successful implementation and management of PRO across all phases of the program. While guiding a team of Coordinators they will oversee all aspects of program delivery including planning implementation and data management. You will also provide coordination support to the full department as may be required from time to time at the direction of the Director.
Key Accountabilities
Program
Oversees the successful administration of clinical field assessments including site recruitment liaising with assessors/candidates and overall program delivery.
Develops and implements strategies to enhance program quality and efficiency aligning with the business needs of Touchstone Institute.
Contributes to the development of the program by providing input and recommendations to the Manager and Director.
Assigns tasks to coordinators and ensures multiple priorities are handled in an appropriate manner.
Develops project plans timelines and budgets relating to program development work
Acts as a key contact for any issues pertaining to the Clinical Field Assessment and Candidate Orientation and Multiple Mini Interview
Process Improvement
Works to draft and coordinate policies standard operating procedures and process documents
Develops and implements continuous improvement initiatives for program policies and procedures.
Creates and manages project plans and timelines to support program delivery.
Collaborates with internal departments and external vendors as needed to ensure smooth program operations.
Updates the Manager regularly on any issues that may affect program timelines and candidate or assessor experience
Data Management and Analysis
Tracks candidate progress using appropriate software identifying areas for improvement and suggesting necessary software modifications.
Generates reports to evaluate program progress and measure performance against articulated goals and coordinate necessary reporting for clients funders and other internal and external stakeholders
Ensures the quality and accuracy of candidate data and information.
Contributes to internal and external program reporting.
Performs other tasks as assigned.
Position Requirements
Advanced knowledge of Microsoft Office Suite
Knowledge of Project Management principles and tools
Knowledge of and experience with Learning Management Systems an asset
Project coordination skills to lead develop plan implement and evaluate projects
Strong oral communication skills speaks clearly and persuasively in positive or negative situations listens and gets clarification if needed responds well to stakeholder inquiries
Advanced written communication skills writes clearly and informatively edits work for spelling and grammar varies writing style to meet the needs of various audiences presents numerical data effectively
Welldeveloped critical thinking skills to identify key issues and propose solutions
Selfdirected with the ability to independently prioritize tasks and set goals
Demonstrated ability to process multiple types of information perform multiple tasks simultaneously and prioritize
Exhibits objectivity and openness to others views welcomes feedback contributes to a positive working environment supports the organizations efforts to succeed
Qualifications
University degree or college diploma in education health sciences or a related field
Minimum 35 years experience in a project coordination or management role
Experience working with healthcare organizations is an asset
We follow a hybrid work model with two designated inoffice days: Tuesdays and Wednesdays.Successful candidates must be available to work onsite during these days.
Closing date April 10 2025
Touchstone Institute is an equalopportunity employer that is committed to fostering a diverse work environment and exercises accessible employment practices. In accordance with the Ontario Human Rights Code Accessibility for Ontarians with Disabilities Act (AODA) and Touchstone Institutes policies a request for accommodation will be accepted in all aspects of our hiring process.If you anticipate needing any type of accommodation during the recruitment process please of your appointment
Required Experience:
Senior IC
Employment Type
Full-Time
