Senior Software Engineer- Salesforce
Senior Software Engineer- Salesforce
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Job Description
Your opportunity
What youll do:
- Perform customization and configuration of our Salesforce instance and for Service Cloud
- Talk to endusers product owners and operation leaders to understand requirements challenge assumptions when appropriate and translate those requirements into technical specificationsdesign and develop solutions test and deploy them into the Production.
- Build lightning platform and crossplatform integration solutions based on industry standards
- Support endusers in realtime with issues relating to Salesforce and supported applications.
- Lead all aspects of 3rd party application use and support.
- Provide technical guidance to junior team members on Salesforce best practices.
This role requires :
- Bachelors Degree in Computer Science Management Information Systems or the equivalent related experience
- 5 years of handson development in Salesforce development includes Service Cloud & Experience Cloud from business requirements assessment to solutions as well as coordinating/leading solution design development/configuration and deployment using Salesforce Service Cloud features
- Experience with Salesforce Omni Channel Chat Entitlements and Milestones.
- 5 years of Salesforce Development experience (Apex Trigger Lightning Web Components and SOQL/SOQL) with proven track record of successful project delivery.
- Experience in developing customerfacing interfaces using HTML CSS JavaScript and UI frameworks within Lightning components.
- Excellent systems integration experience with REST Web Services APIs and thirdparty applications.
- Experience automation process with Flows Process Builder and Salesforce Sharing & Security model.
- Strong understanding of objectoriented concepts application design principles and design patterns.
- Experience using effective methodologies (e.g. Agile testdriven development) and continuous development tools (e.g. SFDX GIT Jenkins Ant etc)
- Ability to work autonomously and organize your own time.
- Excellent written and oral communication skills.
- Salesforce Platform Developer is required and Platform Developer II or Salesforce Service Cloud Certification are a plus
- Experience with Salesforce Einstein & for Services) Einstein CoPilot are a plus.
Fostering a diverse welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best most authentic selves to work every day. We celebrate our talented Relics different backgrounds and abilities and recognize the different paths they took to reach us including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. Were looking for people who feel connected to our mission and values not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process please reach out to .
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success including fully officebased fully remote or hybrid.
Our hiring process
In compliance with applicable law all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including but not limited to theSan Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes and will not pay fees to any thirdparty agency or company that does not have a signed agreement with New Relic.
Candidates are evaluated based on qualifications regardless of race religion ethnicity national origin sex sexual orientation gender expression or identity age disability neurodiversity veteran or marital status political viewpoint or other legally protected characteristics.
Review our Applicant Privacy Notice athttps://newrelic/termsandconditions/applicantprivacypolicy
Required Experience:
Senior IC
Employment Type
Full Time
