Leasing Waitlist Analyst

WHY MIDPEN

At MidPen we build communities that change lives. Since 1970 we have been committed to our mission: to provide safe affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic social and economic backgrounds to live in dignity harmony and mutual respect.

We develop affordable housing provide professional property management for all our communities and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nations leading nonprofit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20000 working families seniors and people with special needs. We take pride in delivering affordable housing solutions and we invite you to join us on a journey toward social economic and racial equity.

ABOUT PROPERTY MANAGEMENT

The Property Management team is responsible for operating and maintaining our beautiful communities but beyond that they are relationship builders and the heart and soul of MidPen. Rooted in our ICARE values (Integrity Collaboration Accountability Respect and Excellence) and our Guiding Principles of diversity equity inclusion and belonging Property Management works closely with our residents our community partners and their fellow MidPenners including close collaboration with our Resident Services team.

BENEFITS AND COMPENSATION

In 2025 MidPen was again certified as an official Great Place to Work and for good reason! In addition we offer a bestinclass benefit package that includes healthcare options (Kaiser or Sutter) dental vision life & disability insurance. We also offer a wide range of voluntary benefits; 403(b) retirement investment opportunity and annual financial literacy and retirement planning options FSA for childcare medical and commuter benefit options Employee Assistance program and pet insurance for our furry feathered and scaled friends. In addition to 14 paid company holidays which include a paid winter holiday break between Christmas and the New Year we offer 4 paid wellness days for employees to disconnect and recharge. As a learning organization we encourage professional development and career advancement and we offer up to $3000 annually $12000 lifetime maximum) for education assistance with tuition reimbursement and/or loan debt relief that includes qualified family members. And as a familyfriendly company we offer a paid time off parental leave benefit of 12 weeks in a 12month period for new or expecting parents. Check out our benefits snapshot on our careers page.

PAY RANGE

$32.50 $40.50 Hourly Pay based on applicable experience and qualifications

POSITION OVERVIEW

The Leasing Waitlist Analyst reports to the Associate Director of Leasing Compliance within the MidPen Property Management Corporation. This position is primarily responsible for the implementation of the marketing plans as required by regulatory agencies and centralized maintenance of data pertaining to individual property applicant waitlists for new leaseup properties in MidPens portfolio. The Leasing Waitlist Analyst will work closely with the Leasing Compliance Leasing Operations and Property Management teams and other staff assigned to leaseups where applicable.

ESSENTIAL DUTIES

• Assist in the development of marketing plans to meet the requirements set forth by regulatory agencies
• Documenting and maintaining a centralized location for marketing plans materials and checklists
• Being a knowledge source on applicable marketing and processing requirements such as preferences and processing order and affirmative marketing demographics
• Informing set up of intake systems and application documents
• Maintains Intake Manager and works closely with both IT and Data on continuous improvements to the system
• Pulls appropriate batches for processing applicants including generating appropriate correspondence
• Utilize tracking software to document and generate appropriate correspondence including but not limited to denial and outcome letters
• May assist leasing staff in scheduling intakes and other publicfacing work remotely or onsite as directed by Supervisor
• Ensures accurate final waiting list
• Demonstrates professionalism through a positive and cooperative attitude and by maintaining the confidential and proprietary nature of applicant/staff relationships and related work product
• Proactively works toward finding new approaches to improve streamline and automate the waitlist management process
• Performs other assignments as requested

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education knowledge skill and/or ability required.

Education and Experience

• High School diploma and minimum oneyear related work experience in leasing affordable housing units or similar position or an equivalent combination of education and relevant experience

Knowledge Skills and Abilities

• Outstanding communication skills both verbal and written
• Excellent negotiation and problemsolving skills
• Strong people skills
• Ability to work with people of diverse backgrounds
• Able to multitask in high energy environments
• Proficient at Microsoft Office Suite (Word Excel Teams Outlook)
• Strong analytical and time management skills as well as ability to prioritize and manage multiple projects under tight deadlines
• Must possess a valid California Drivers License with proof of auto insurance or reliable transportation
• Commitment to the Mission and Values of MidPen Housing and MidPen Services

Physical Requirements

• Ability to travel between properties
• Constantly perform deskbased computer tasks
• Frequently sitting
• Occasionally stand/walk reach/work above shoulders grasp lightly/fine manipulation grasp forcefully use a telephone sort/file paperwork or parts lift/carry/push/pull objects that weigh up to 15 pounds
• Rarely twist/bend/stoop/squat kneel/crawl

Working Conditions

• This is a hybrid position with a home base and requires travelling to active LeaseUps within the Counties where MidPen operations on a schedule consistent with the needs of the business and directed by supervisor and/or Department head. When working from home a reliable internet connection is required.

This description reflects managements assignment of essential functions it does not proscribe or restrict the tasks that may be assigned.

EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Consistent with its obligations under the law MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. MidPen believes that diversity and inclusion among our teammates is critical to our success and we seek to recruit develop and retain the most talented people from a diverse candidate pool.