Bring YOUR energy to Alliant Energy!
At Alliant Energy our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today while powering whats next in energy. When our employees say I am energy it means they take pride in the work we do when disaster strikes as well as all the days in between. We want you to be safe happy and healthy. Thats why we prioritize safety offer volunteer opportunities and provide competitive pay comprehensive health and retirement benefits tuition reimbursement and paid time off.
Residency Requirements:
Not subject to residency requirements.
Job Summary
Performs clerical work in a Customer Service Department. Assists project designers in routine field work and answers general customer inquiries.
What you will do- Answers customer inquiries regarding construction status and requirements.
- Coordinates customer construction requests through engineering construction and customer billings.
- As directed performs customer contact and design work for simple services which generally do not require a site visit.
- Obtains information from engineering prints and sketches and enters design data.
- Obtains information and inputs construction requests. Assists in prioritizing and scheduling.
- As directed assembles work orders and sketches from field notes assists with staking measuring and other similar and related field work and installs location number tags.
- Compiles statistical information and prepares summaries and reports from records and accumulated data such as underground statistics inactive gas services gas contractor billings line clearance records and billings accident reports noncommodity design and construction.
- Prepares and processes various documents and forms associated with the engineering accounting and operating departments as necessary.
- Maintains records and files and performs data entry pertaining to gas and electric work orders inactive gas services gas service record cards leak valve records (LVR) and other related information systems customer billing Diggers Hotline and others as necessary.
- Maintains local copies of electric area maps switch diagrams gas area maps gas key maps and street light maps.
- Performs other duties which are similar related or incidental to this position.
Education Requirements- High School or GED equivalent
Required Experience- 1 year of technical training beyond high school or 3 years of company engineering/operating experience
Other Requirements- Must possess a valid drivers license.
Knowledge Skills and Abilities- Demonstrated skill and accuracy in computations and record keeping
- Familiarity with drafting.
- Demonstrated ability and skills to handle customer contacts in a manner that encourages positive customer relations
- Effective written and verbal communication skills.
- Familiarity and demonstrated ability to work with computer systems.
- Ability to work effectively in a culturally diverse work group.
Our people are passionate about what they do the product they sell and the customers they serve. If youre looking for an opportunity to be a part of a work family that values collaboration innovation and dedication were the right company for you.
Pay Range:
$29.78 $37.65
Alliant Energy offers a comprehensive total rewards package including competitive compensation and benefit programs. Information on these benefit programs is available on our Careers site.
Its not just what we do; its how we do it.
Live Safety. Everyone. Always Make Things Better Care For Others Do The Right Thing Act For Tomorrow Think Beyond. Be Bold
Alliant Energy is committed to providing an inclusive work environment for all and is proud to be an Equal Opportunity Employer where an applicants qualifications are considered without regard to race color religion sex national origin age disability veteran status sexual orientation gender identity or expression or any other basis prohibited by law.
All candidates selected for employment with Alliant Energy will be required to successfully complete a background check and a drug screen where applicable.
Disclaimer:
The above information on this description has been crafted to indicate the general nature and level of work performed by employees within this classification. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.
Alliant Energy and subsidiaries is an equal opportunity employer that values diversity in the workplace. Applicants in need of a reasonable accommodation for any part of the hiring process please email