Catering Coordinator

Do you have experience working in a restaurant kitchen or catering department for a fast paced restaurant or within a similar field

Do you have a flexible schedule that can build around catering orders including nights and Saturdays

Would you enjoy delivering catering orders to our clients and setting up their orders

Are you detailoriented organized and hospitality focused

Do you prepare in advance and lead by example with guest service in mind

Do you enjoy working with food and have a positive attitude

Do you focus on finding solutions instead of problems or setbacks

If so then this Catering Coordinator role at ChickfilA Plaza at the Speedway may be for you! We are experiencing amazing growth so we are bringing in the best people the industry has to offer...thats YOU!

Our Catering Coordinator supports our community through catering and marketing events and instore connection and fundraising events. When this role isnt serving our community in this capacity it supports daytoday operations and guests on site. Individuals in this role must be comfortable meeting and speaking with people on a regular basis and must have the ability to multitask and adhere to timelines. This role requires a valid drivers license.

Our team strives for excellence gives their best every respectfully honors others improves continuously and enjoys the journey. Join us and experience the fun andremarkableopportunity available at ChickfilA!

Our Catering Coordinator works directly with our Executive Director to ensure our Catering Department is running at peak efficiency. Our Catering Coordinator will have oversight of our catering process from starttofinish. This includes but may not be limited to the following:

• Overseeing and owning the entire catering process from order to delivery and followup.
• Confirming orders on the day of the event.
• Working closely with operations and kitchen staff to ensure the restaurant has all the necessary food and paper goods for upcoming catering orders.
• Boxing meals and packing bags for delivery. This position is very handson!
• Ensuring the catering equipment and area in the restaurant are clean and organized.
• Creating and maintaining documentation for all restaurant catering procedures.
• Managing a database of catering customers.
• Continuously evaluating customer experiences and communicating operational improvement ideas to the Executive Director.
• Driving to the clients location to deliver catering orders.
• Ensuring Team Members deliver a remarkable pickup and/or delivery guest experience.
• Following up with guests for feedback and to inquire about their recent experience.
• Building relationships with local community members and serving as an ambassador for the ChickfilA brand.
• Maintaining and growing existing catering relationships including things like sending handwritten thankyou notes.
• Handling all charitable donation requests.
• Set up Spirit nights with local schools.

Prior experience in some food and project management capacity is necessary. We are looking for applicants who exhibit the following qualities:

• Consistent and reliable
• Selfmotivated
• Cheerful and positive attitude
• Teamwork oriented
• Hospitality minded service to others
• Strong organizational planning and project management skills
• Passionate about building relationships with guests
• Ability to keep accurate records and documentation of sales
• Excellent communication skills
• Detailoriented and observant
• Ability to multitask delegate authority when appropriate and make decisions quickly
• Resilient able to handle setbacks

We believe that everyone should be paid for each hour that they work which means that everyone in our restaurant is paid on an hourly basis. Hourly rate will be commiserate with experience.

***The work schedule is flexible to accommodate catering orders which means the ability to work week nights and Saturdays is mandatory as needed.***

Our restaurant is a fastpaced highenergy environment. We produce the highest quality food with precision and accuracy continually observing and implementing the proper qualityassurance and foodsafety procedures. We pride ourselves in providing over the top service and always doing that little bit extra to make for a memorable experience for each and every guest. It really is our pleasure to serve our guests each day!

ChickfilA Plaza at the Speedway promises to provide an environment that promotes community and friendships respect growth opportunities and feedback. In return our team members promise to work with a heart of service integrity ownership and with a growth mindset.

Here are some of the outstanding benefits of working at ChickfilA:

• Flexible Hours You probably have commitments to your family friends school or sports teams. We will try to arrange your work schedule around them. We are open from 6:30 am to 10:00 pm Monday through Saturday.
• Closed Sundays All ChickfilA restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work Directly With A ChickfilA Operator The Operator is an independent business person responsible for the operation of the restaurant who invests time in his or her employees teaching them important business skills for the future.
• Competitive Pay Along with a competitive paycheck you will work in a nurturing environment where you will learn valuable business and people skills.
• Its a Great Place to Work At ChickfilA our Operators consider their team members to be more than just employees they are a highly valued part of each ChickfilA restaurant. Our high retention rate is proof that team members really enjoy working at ChickfilA.

We are located at 10770 Parallel Pkwy Kansas City KS 66109

REQUIREMENTS

• Restaurant cooking/organization catering or project management experience
• Valid Drivers License
• MUST be able to work a flexible schedule to include Saturdays and weeknights based on catering orders

Required Experience:

IC