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Coastline Equipment a trusted partner since its founding is a premier provider of heavy equipment solutions and services for construction road building mining and forestry industries. As an authorized dealer of John Deere Wirtgen and TopCon equipment Coastline Equipment offers a full range of construction machinery and precision solutions including GPS laser and optical systems.
With locations across Southern California Nevada and Idaho we deliver bestinclass equipment parts service and technology solutions meeting the diverse needs of contractors and operators across multiple sectors.
Headquartered in Long Beach California Coastline Equipment is committed to delivering industryleading products outstanding customer support and expert maintenance services. Our team of skilled professionals collaborates with clients to provide customized solutions ensuring optimal equipment performance and project success. Driven by a focus on safety innovation and reliability we empower our clients to achieve their goals with confidence and efficiency.
Position Overview
Coastline Equipment is hiring a Field Service Technician at our North Las Vegas NV branch. We are looking for an enthusiastic and skilled technician to join our team and provide exceptional service to our customers. As a Field Service Technician you will be responsible for diagnosing and repairing Wirtgen and John Deere construction equipment onsite ensuring that equipment remains operational and downtime is minimized. You will also collaborate with the Parts Department assist customers with service concerns and promote dealer service programs to drive customer satisfaction.
Key Responsibilities
Diagnostics & Repairs: Perform complex onsite diagnostics and repairs on Wirtgen and John Deere construction equipment adhering to company standards.
Training & Development: Participate in required Service EDUCATE Training programs to enhance technical skills and stay uptodate with industry best practices.
Customer Support: Assist in customer clinics and address maintenance repair or service concerns directly with customers to ensure satisfaction and smooth operations.
Sales & Promotion: Promote and sell dealer service programs to customers increasing service contract sales and customer engagement.
Inventory Management: Work with the Parts Department to maintain seasonal parts inventory ensuring the right parts are available for repairs.
Knowledge Maintenance: Continuously update knowledge on Wirtgen John Deere and competitive products to provide expert service.
Vehicle & Equipment Maintenance: Maintain the condition of the mobile service vehicle trailer tools and equipment to ensure operational readiness.
Required Experience:
IC
Hourly