Work Study Part Time Library Staff Support
Work Study Part Time Library Staff Support
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1 Vacancy
Job Description
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty staff technical service or student) please login to Workday to complete the internal application process. Please do not apply here apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State please login to Workday to complete the student application process. Please do not apply here apply internally through Workday.
If you are NOT a current employee or student please click Apply and complete the application process for external applicants.
JOB DESCRIPTION AND POSITION REQUIREMENTS:
The Pattee/Paterno Library Common Services Department is looking for students who have been awarded Federal Work Study and are available for the remainder of the Spring 2025 Semester through to the Summer and Fall 2025 semesters. This parttime position is suitable for availabilities spanning all hours library operation including mornings evenings and weekends. Hours and schedule for the Fall and Spring semesters will vary.
The ideal candidate is a warm and outgoing team member with a strong work ethic and a firm commitment to providing the bestpossibleuserexperience. Excellent communication interpersonal and active listening skills are preferred along with the ability to interact effectivelyandrespectfullywith internal and external patronsas well as library colleagues.One of our goals is to assist users in locating information or resources to ensure they successfully fulfil their library needs whether these involve advanced library research help access to study spaces or assistance in locating print and online materials. The scope of responsibilities for parttime staff in our department is quite extensive and successful candidates will acquire indepth knowledge about the operation of one of the largest university libraries in the country. We are looking for staff who are willing to learn andseekopportunities to grow andbuild on their knowledge. Successful employees with an interest in a libraries career or who wish simply for greater pay and responsibility may be promoted to the position of Team Lead. Prior customer service or retail experience is helpful.
Required Materials:
A resume and cover letter must be attached to your application to be considered for this position.
Your resume should include any past work community service and educational experience especially those relevant to this position.
Your cover letter should act as an introduction to you why you are interested in the position and what skills and experience you would bring to our team.
Please include your hours of availability this semester.
Your schedule availability should include what days and times you are available to work taking into consideration any additional commitments that may conflict with your work schedule.
Responsibilities
Customer Service
Greeting patrons with a welcomingattitude
Make referrals tothe Search Bar Librarians andfulltime staff asappropriate
Answer directional informationalandbasic referencequestions in person or on the telephone
Provide group study room information and reservation assistance
Collaborate with other departments to provide additional services
Operational
Open/Close the library
Assist in collection of unit statistics
Shelve returned library materials
Pull requested library items
Circulate library materials
Assist with the maintaining of library collections.
Assist patrons with placing holds on library materialsincludinginterlibrary items
Attend ongoing reference and library trainings for professional development
Promote and engage with Common Services Diversity Equity Inclusion and Accessibility initiatives and learning
Respond to gate andpanelalarms according to procedures
Serve as fire marshal in an emergency evacuation
Call appropriate outside agency and alert other staff in the event of an incident / injury
Contact the appropriate supervisor toresolve problems with patron behavior
Skills/experience/knowledge
Excellent interpersonal and oral communication skills
Ability to follow directions and keep a schedule
Commitment to diversity
Ability to work as part of a teamand individually
Preferred
Familiarity with information technologyis strongly preferred
Prior library customer retailorhospitality experience ispreferred
Hours:
Hoursvary: Must be willing to work a combination of openings closings and weekends and to maintain a minimum of ten hours of scheduled time per week. Schedule will vary from one semester to the next.
The Pennsylvania State University is committed to and accountable for advancing diversity equity inclusion and sustainability in all of its forms. We embrace individual uniqueness foster a culture of inclusion that supports both broad and specific diversity initiatives leverage the educational and institutional benefits of diversity in society and nature and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.
CAMPUS SECURITY CRIME STATISTICS:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988 Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security such as those concerning alcohol and drug use crime prevention the reporting of crimes sexual and other matters. The ASR is available for review here.
Employment with the University will require successful completion of background check(s) in accordance with University policies.
EEO IS THE LAW
Penn State is an equal opportunity affirmative action employer and is committed to providing employment opportunities to all qualified applicants without regard to race color religion age sex sexual orientation gender identity national origin disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability please contact.
Federal Contractors Labor Law Poster
HotlinesRequired Experience:
Staff IC
Employment Type
Part-Time
