Part-Time Receptionist
Part-Time Receptionist
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Job Description
About Us
Customers: The focus of everything we do. Employee Involvement: Our way of life. Integrity: Must never be compromised! Kayser began selling and servicing cars back in 1925 and has grown to sell Chrysler Dodge Jeep Ram Chevrolet GMC Buick Isuzu Trucks Ford and Lincoln brands in eight locations in these great communities: Sauk Prairie Pulaski Oconto Falls Watertown Janesville and Madison. Weve been doing business in Wisconsin for over 95 years because people trust us. Come experience it for yourself.
Kayser Chevrolet Inc. has been dedicated to finding the areas top talent and we now have a great opportunity for you to join our team! To learn more about the company the opportunity or to formally apply for this position please visit us online at: www.kayserchevrolet/KayserCareers.
Job Summary
Receives calls at the dealership determines the nature of their business and directs callers to their destination. Answers basic inquiries routes incoming calls takes messages and provides basic information to all callers. Performs various administrative duties as outlined below.
Primary Responsibilities
- Operates a multiline phone system answering incoming phone calls for Kayser Chevrolet Inc.
- Answers all incoming calls in a prompt polite professional manner transferring them to the appropriate person or department quickly.
- Provides voice mail for callers if employee cannot be reached. Takes detailed messages when voice mail is not taken by caller and delivers message to appropriate party in a timely manner.
- Greets showroom customers in a professional friendly hospitable manner and determines the nature of their visit.
- Directs customers to the correct department notifies the appropriate employee that a customer is waiting and introduces the customer to a Salesperson.
- Maintains a personal demeanor consistent with Kaysers culture contributing a positive supportive work environment for all Kayser team members.
- Completes and issues loaner car agreement for the service and sales departments
- Issues and tracks dealer plates for the sales department.
- Reviews daily deposit for accuracy and completes all tasks related to the deposit for Kayser Chevrolet Inc.
- Receipts all monies received from vehicle sales down payments including credit cards on a daily basis.
- Balances and maintains the daily cash flow of sales from service and parts and any money coming in from vehicle sales.
- Process dealer trades wholesales and other purchases to be stocked in follows process set forth by the Controller and General Manager.
- Helps review and process deal folders for electronic scanning make tradein vehicle jackets and process payoff checks when needed.
- Process and audit paperwork on dealer trades wholesales and retail deals.
- Coordinate lunch and dinner orders for the sales department as needed.
- Scans and sorts previous days service repair orders (ROs) and accounting copies.
- Indexes service ROs and other miscellaneous documents for Kayser Chevrolet Inc.
- Assists with clerical duties as requested such as copying scanning filing etc.
- Assists with maintaining the look and feel of the showroom including opening and closing procedures.
- Assists the Controller and General Manager with other projects and duties as assigned.
Qualifications/Requirements
- Must have exceptional customer service skills.
- Must have excellent phone etiquette.
- Must have excellent verbal and written communication skills.
- Must be punctual dependable and reliable.
- Must have strong computer aptitude specifically with Microsoft Word and Excel.
- Must have the ability to multitask in a fastpaced environment.
- Must possess strong organizational skills.
- Must have the ability to work independently on assigned tasks as well as to accept direction on given assignments.
Working Conditions and Physical Effort
- No or very limited physical effort is required.
- Work is performed in a typical office environment.
Hours will be mostly afternoons/nights and Saturdays but must be available to work shifts during core hours:
Monday 7:00AM7:00PM
Tuesday 7:00AM6:00PM
Wednesday 7:00AM6:00PM
Thursday 7:00AM7:00PM
Friday 7:00AM6:00PM
Saturday 8:00AM12:00PM *Saturday Availability is a must*
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
Employment Type
Part-Time
