Datadogs Revenue Operations team is seeking an innovative and passionate Salesforce expert who will impact a rapidly growing environment and its connected thirdparty systems. This individual will proactively engage and support our internal customer needs and ensure we are delivering high quality solutions. They manage the CRM with the team to maintain existing features/products for the business and partner with stakeholders to design and implement new global initiatives and drive global quality improvement processes.
At Datadog we place value in our office culture the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a worklife harmony that best fits them.
What Youll Do:
- Partner with GTM Ecosystem teams: Sales Customer Success Channels & Alliances Marketing Sales Enablement Product Engineering and Finance to analyze and optimize the processes related to LeadtoOpportunity
- Optimize daily processes by developing and implementing automation solutions
- Become subject matter expert for Sales GoToMarket and post sales processes in Salesforce through day to day support of internal and internal Users
- Troubleshoot reproduce and resolve problems reported by users in a timely manner
- Perform user acceptance testing (UAT) deployments and tech stack audits with the team to ensure business requirements are met and upheld
- Prepare data from various internal and external sources in order to import updated data into existing databases using data load etc.
- Create and maintain documentation on processes policies and application configuration
Who You Are:
- BA/BS in Business Engineering or other quantitative field
- 23 years experience in Salesforce including any combination of configuration and development flow automation user management and report generation
- Strong knowledge of Sales business processes in the opportunitytoclose cycle
- Outstanding ability to partner with business stakeholders to understand business process challenges and provide guidance on technical solutions
- Knowledge of CI/CD methodology
- Salesforce Administrator Certification
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. Thats okay. If youre passionate about technology and want to grow your skills we encourage you to apply.
Benefits and Growth:
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Product training to develop an indepth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program crossdepartmentally
- Friendly and inclusive workplace culture
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Required Experience:
IC