Senior Employee Relations Specialist

dunnhumby is the global leader in Customer Data Science empowering businesses everywhere to compete and thrive in the modern datadriven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail one of the worlds most competitive markets with a deluge of multidimensional data dunnhumby today enables businesses all over the world across industries to be Customer First.

dunnhumby employs nearly 2500 experts in offices throughout Europe Asia Africa and the Americas working for transformative iconic brands such as Tesco CocaCola Meijer Procter & Gamble and Metro.

Most companies try to meet expectations dunnhumby exists to defy them. Using big data deep expertise and AIdriven platforms to decode the 21^st century human experience then redefine it in meaningful and surprising ways that put customers first. Across digital mobile and retail. For brands like Tesco CocaCola Procter & Gamble and PepsiCo.

What you can expect from us

We wont just meet your expectations. Well defy them. So youll enjoy the comprehensive rewards package youd expect from a leading technology company. But also a degree of personal flexibility you might not expect. Plus thoughtful perks like flexible working hours and your birthday off.

Youll also benefit from an investment in cuttingedge technology that reflects our global ambition. But with a nimble smallbusiness feel that gives you the freedom to play experiment and learn.

And we dont just talk about diversity and inclusion. We live it every day with thriving networks including dh Gender Equality Network dh Proud dh Family dh One and dh Thrive as the living proof. Everyones invited.

Join our team! Were looking for a Senior Employee Relations team to join our People team as part of our Employee Relations Centre of Excellence. Its an opportunity to support in creating a harmonious work environment that promotes employee satisfaction productivity and growth. You will be responsible for managing complex case work undertaking complex investigations coaching our people team and ensuring compliance.

As a Senior Employee Relations Specialist in our Employee Relations function youll need to be able to:

• Demonstrate effective case management of complex and challenging people related issues.
• Show a proven track record of coaching and supporting HR business partners and managers with all matters relating to employee relations issues taking into account potential risks to the business.
• Display knowledge of all ER legislation best practice & trends to ensure that our policies reflect a workplace where employees are treated fairly.
• Research employment legislation where appropriate to provide relevant and accurate advice to the business.
• Manage annual compliance reviews of existing policies and procedures to ensure they are contiually fit for purpose and in line with legislative updates.
• Support with the introduction of new or revised ER policies procedures and processes.
• Provide ongoing coaching to our people team to ensure consistent application of the ER policy and adherence to best practice in the management of all ER related issues.
• Have an understanding of ER metrics to measure the efficiency and effectiveness of the People team as well as to identify trends within the business.

Our approach to Flexible Working

At dunnhumby we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others so if this is important to you please raise this with your recruiter as we are open to discussing agile working opportunities during the hiring process.

What you can expect from us

We wont just meet your expectations. Well defy them. So youll enjoy the comprehensive rewards package youd expect from a leading technology company. But also a degree of personal flexibility you might not expect. Plus thoughtful perks like flexible working hours and your birthday off.

Youll also benefit from an investment in cuttingedge technology that reflects our global ambition. But with a nimble smallbusiness feel that gives you the freedom to play experiment and learn.

And we dont just talk about diversity and inclusion. We live it every day with thriving networks including dh Gender Equality Network dh Proud dh Family dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact to discuss how we can meet your needs.

Our approach to Flexible Working

At dunnhumby we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others so if this is important to you please raise this with your recruiter as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)