DSHS ESA Case Planning and Support Specialist
DSHS ESA Case Planning and Support Specialist
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Job Description
Description
DSHS ESA Public Benefits Specialist 4 Case Planning and Support Specialist
TheEconomic Services Administration(ESA) Community Services Divisionhas an exciting opportunity for a Case Planning and Support Specialist.In this role youll serve at a specialist level and independently provide expert eligibility services and professional case planning for a broad range of individuals seeking specialty program services through the Community Services Division. Youll play a key role in helping CSD support ESAs efforts to reduce the number of individuals and families living in poverty in a way that eliminates disparities.
See why people like you chose careers with DSHS:
Some of what youll do- Conducts Workfirst Orientation for Community Services division programs.
- Determines client eligibility and appropriateness for public assistance programs.
- Screens and refers clients for more intensive services such as: Domestic violence substance abuse mental health employment and training services.
- Develops and updates case plans.
- Identifies analyzes and discusses client circumstances and refers to community resources and contractors to remove barriers and to support employment.
- Assesses the need for and authorizes appropriate support services.
- Analyzes and verifies complex documents and to determine appropriate programs and service options available to clients.
- Other duties as assigned.
What were looking for- Exceptional understanding of eligibility Community Services Division processes and appropriate computer programs (ACES ACES Online Barcode eJas ICMS Washington Connections).
- Duties require extensive and specialized financial knowledge as well as ability to interpret public laws and policies and the ability to make independent decisions.
- Must possess extensive knowledge of Washington Administrative Code (WAC) and procedural manuals needed to determine eligibility for all programs administered by CSD.
- Must possess excellent communication skills both oral and written and provide outstanding customer service by phone.
Who should apply
Twelve months of experience as a Public Benefits Specialist 3.
Or a Bachelors degree or higher AND twelve months of experience as a Public Benefits Specialist 2 determining eligibility for public assistance or longterm care services.
Or 5 years of combined higher education and/or equivalent experience may substitute for degree and PBS work experience requirements. Total must include at least one years equivalent work experience. Examples of equivalent experience include but are not limited to:- Providing eligibility for services or direct customer service serving historically marginalized communities
- Experience examining/processing loan applications
- Medical insurance or rehabilitation claims
- Unemployment insurance claims or
- Providing staff support in financial eligibility determination or in a job analyzing verifying and evaluating financial data and information
Outofstate experience conducting financial eligibility determination for public assistance to include financial medical and food benefit programs will be considered toward experience.
How to apply
Please submit three current professional references with your application.
Questions
Email and reference 02468.
The Department of Social and Health Services (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging common purpose shared values and meaningful work. It is crucial to our agencys vision that you bring an equity antiracism and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve including Black Indigenous and People of Color people with physical behavioral health and intellectual disabilities elders LGBTQIA individuals immigrants and refugees and families building financial security.Supplemental Information
Prior to a new hire a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid drivers license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment its programs or services on the basis of age sex sexual orientation gender gender identity/expression marital status race creed color national origin religion or beliefs political affiliation military status honorably discharged veteran Vietnam Era recently separated or other protected veteran status the presence of any sensory mental physical disability or the use of a trained dog guide or service animal by a person with a disability equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 711 or.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
