ServiceNow Platform Governance and Stability Lead
ServiceNow Platform Governance and Stability Lead
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Job Description
Description
The Platform Governance and Stability Lead is responsible for ensuring the stability performance and compliance of the ServiceNow platform. This role oversees system health manages instance security collaborates with vendor teams to prevent failures and optimizes platform efficiency. The ideal candidate should have strong scripting skills to troubleshoot issues automate processes and guide the team in resolving complex platform challenges.
Key Responsibilities:
- Oversee stability performance and compliance of the ServiceNow platform to ensure continuous availability.
- Manage database archival control and routine system maintenance.
- Perform Platform Administrator duties including performance monitoring debugging and issue remediation.
- Work closely with vendor teams to maintain system health prevent failures and optimize platform efficiency.
- Ensure instance security manage User/Group Access & Access Control Lists (ACLs).
- Utilize scripting (JavaScript GlideScript PowerShell or Python) to debug platform issues automate processes and improve performance.
- Collaborate with development teams to analyze and resolve system errors efficiently.
- Implement governance best practices and work crossfunctionally to enhance operational efficiency.
Qualifications & Experience:
- Expertlevel experience in ServiceNow platform governance administration and performance management.
- Strong knowledge of ServiceNow scripting APIs and automation for debugging and optimization.
- Experience with system monitoring troubleshooting and compliance enforcement.
- Proficiency in access control database management and performance optimization.
- Ability to lead technical discussions and guide teams in problemsolving and automation.
Fouryear or Graduate Degree in Computer Science Information Technology or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 710 years of work experience preferably in computer programming languages testing tools or a related field.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc. These may be subject to change and additional functions may be assigned as needed by management.
Job
SoftwareSchedule
Full timeShift
No shift premium (India)Travel
Relocation
Equal Opportunity Employer (EEO)
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Employment Type
Full-Time
