Delegated Bordereaux Technical Analyst

Technical Analyst Delegated Bordereaux

The Vacancy

Pro currently has an exciting opportunity for Technical Analysts to be part of our Insurance Services team in the Delegated Bordereaux area. The job holder will be required to meet service levels deliverables and deadlines for the processing of insurance and reinsurance premiums and claims.

Pro operates a flexible hybrid working policy and this role would be based either working at home or working at home and at our London Gloucester or Liverpool office.

Main Duties and Responsibilities

• Processing and Quality Control of Risk Premium and Claim Delegated Bordereau into a client system.
• Processing tasks accurately in an efficient manner in line with client SLAs.
• Monitor Client Outlook folders for incoming premium bordereaux in the absence of a formal workflow tool in order to identify and priorities bordereaux for processing.
• Identifying anomalies within the Bordereau raising queries and amending where necessary.
• Identify cash receipts from the client system and matching back to the bordereau.
• Interacting with clients in a professional manner over the phone or via email.
• Training less experienced colleagues and new starters
• Handle and resolve Client broker and Coverholder queries aswell as internal queries from team members
• Assist with client workflow management and daily/weekly/monthly reporting
• Have an appreciation of Client KPIs and SLAs.

Skills and Experience

• Strong technical skills and ability to prioritise workload to meet deadlines.
• Understanding of principles of insurance and reinsurance is essential.
• Good understanding of London market systems and procedures is desirable.
• Knowledge of Property Casualty and Marine business classes desirable but not essential. Likewise knowledge of the US insurance business would be advantageous.
• Excellent communication skills
• Maintain a conscientious positive and enthusiastic approach to work maintaining good working relationships with colleagues.
• Ability to work remotely.
• Willingness and ability to learn new skills
• Ability to demonstrate initiative
• Experience in Intrali or similar bordereaux processing software including data validation and analysis essential
• Proficient in analyzing and manipulating data using tools such as excel
• Proficient in map creation using Intrali or similar software to produce detailed maps for capturing data desirable
• Proficient in handling bordereaux data including data cleansing and reconciliation processes

By submitting your personal data to Pro and by using our website you give your consent that all personal data you submit as part of your application may be processed by us in the manner and for the purposes described in our HR applicant privacy policy. For further information please refer to our Data Protection Policy a copy of which can be requested from Pro HR.

Pro is a specialist outsourcing and consulting company focused solely on the insurance and reinsurance industries.

We work with clients to identify changes needed to improve their business processes minimise operating overheads and implement the controls required to meet new regulations delivering tailored solutions to meet clients needs.

Our UK offices are in Gloucester Glasgow Liverpool Horsham and central London. We are also a global company with offices in the United States Cologne and Unna (Germany) and Argentina. We also operate a hybrid working model so you can work at home and in the office.

We provide expert support in the areas of underwriting claims management financial and technical accounting and risk and auditing utilising the best technology available on the market and adopting a proactive approach.