Operations Manager
Operations Manager
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USD 66000 - 74000
1 Vacancy
Job Description
About Pennsylvania Voice: Established in 2010 Pennsylvania Voice is the 501(c)3 table for more than 55 state and localbased organizations working yearround to create a more accessible inclusive and representative democracy by amplifying the voices leadership and expertise of communities that have historically experienced deliberate barriers to civic participation. Our partnership is grounded in the belief that a fair and just society will be achieved through collective power; that democracy requires full participation and equitable representation; and that the pathway to power in the Commonwealth of Pennsylvania must include Black Indigenous Latinx and AAPI communities.
Together we win shared policy and civic engagement victories to build longterm power.
A team of experienced organizers and strategists staff Pennsylvania Voice. We coordinate support convene and cocreate with a diverse community of statewide and local leaders each representing distinct organizations around three program areas:
- Civic Engagement: Yearroundintegrated voter engagement campaigns that increase voting voter registration and participation in civic life among all Pennsylvanians and specifically Black Indigenous and communities of color.
- Voting Rights and Access: Modernizing elections to make voting more convenient and fully accessible to all.
- Reflective Democracy: Investment in community leadership and governance that is accountable to community interests and needs.
An explicit commitment to racial equity frames our partnership our programs and our culture.
Position Summary: Pennsylvania Voice seeks a strategic and proactive Operations Manager to oversee and optimize the organizations operations and infrastructure. This key managerial role will focus on enhancing systems and processes across Information Technology (IT) Office Management and Human Resources (HR) to ensure the organization functions efficiently and effectively. Reporting to the Senior Director of Finance and Operations the Operations Manager will work closely with staff across all departments to support the organizations mission and programs. The Operations Manager will play a pivotal role in streamlining workflows improving organizational systems and fostering a culture of collaboration and accountability.
Central Responsibilities of the Operations Manager:
Operations Oversight:
- Lead and manage the organizations operational functions including HR administration IT systems and office management.
- Implement operational policies and procedures to ensure organizational efficiency and compliance.
- Identify opportunities for process improvements and align operations with organizational goals and programs.
Human Resources Administration:
- Assist the Director of HR with systems and processes including benefits administration policy management and personnel file maintenance.
- Ensure compliance with employment laws and organizational policies.
Information Technology Systems:
- Manage the organizations digital systems including file management tools such as Google Workspace and esignature platforms.
- Oversee tech hardware and software inventory ensuring remote staff have the tools they need.
- Collaborate with IT vendors to address technical issues and provide staff support.
- Lead initiatives to enhance technology systems to better support organizational needs.
Office and Administrative Management:
- Supervise the setup and operations of the physical office including inventory management mail processing and scheduling systems.
- Oversee the coordination of team meetings retreats and events including logistics and documentation.
- Manage administrative tasks related to compliance subgranting processes anrational reporting.
- Foster a supportive workplace culture by ensuring staff have the resources and tools they need.
Qualifications: We are seeking candidates who excel in operations management and systems are organized excellent problem solvers and strong project managers. Specifically the ideal candidate will bring:
- 24 years of relevant experience in operations HR IT systems or office management preferably within nonprofit philanthropic or civic settings.
- Demonstrated experience in process optimization and system improvements.
- Proficiency in digital tools and platforms including Microsoft Office Google Workspace and cloudbased systems with an aptitude for learning new software and related technical skills.
- Strong organizational and time management skills including proficiency with multitasking and the ability to pivot when priorities change.
- Demonstrated experience with managing concurrent projects and consistently meeting their deadlines while also knowing when and how to seek support as needed.
- Ability to work independently and as part of a team.
- Ability to work well under pressure while maintaining a high level of detail orientation.
- Demonstrated commitment to racial and gender equity.
Compensation and Benefits: Salary range is $66000$74000 dependent on experience. Pennsylvania Voice offers excellent benefits including full medical and dental coverage a 401(k) retirement plan and paid holidays and vacation days.
Location: Candidates must live in or be willing to relocate to Pennsylvania by the start date. While Pennsylvania Voice employees largely work from home regular inperson engagement with staff and partners across Pennsylvania is required on a regular (at least monthly) basis. Additionally Pennsylvania Voice holds regular mandatory inperson events each year. These events are generally held in our office located in Philadelphia PA but may be held elsewhere. For travel that falls outside of an employees office location Pennsylvania Voice will cover associated travel costs.
Union: Pennsylvania Voice is a unionized workplace in a collective bargaining agreement with OPEIU. This position is classified as a unionized role and is covered under the collective bargaining agreement.
How to Apply: Please submit your resume and a cover letter that speaks to your interest in Pennsylvania Voice and this role as well as your qualifications for the position. Submit your application materials by clicking the apply button below. Please no phone calls. If reasonable accommodation is needed to participate in the application and interview process please reach out to us at
Deadline: Applications will be accepted until the position is filled at which time the job announcement will be removed from our website www.pennsylvaniavoice/jobs.
Pennsylvania Voice is an equal opportunity/affirmative action employer. We value a diverse workforce and have an inclusive culture. Pennsylvania Voice encourages women people of color persons with disabilities people with records of arrest or conviction veterans and lesbian gay bisexual and transgender individuals to apply. Pennsylvania Voices hiring process will comply with Philadelphias Fair Criminal Records Screening Standards (Ban the Box) ordinance.
Required Experience:
Manager
Employment Type
Full-Time
