Arabic Interpreter Per Diem Day Bwh - International Office
Arabic Interpreter Per Diem Day Bwh - International Office
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Salary Not Disclosed
1 Vacancy
Job Description
GENERAL SUMMARY/OVERVIEW STATEMENT:
Responsible for assessing the needs of nonEnglish speaking and hearing impaired patients and providing assistance by interpretation of consent forms diagnoses discharge plans and any other type of patientrelated information. Independently resolves most issues that arise in their daily responsibilities answers questions about protocols and makes appropriate referrals without direct supervision. Serve as a resource to both patients and providers to contribute to successful outcomes. Comply with appropriate BWH policies and procedures.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
1 Responsible for immediately and effectively answering requests for face to face or telephone interpretation for all types of encounters throughout the hospital with a priority for emergency and more urgent requests.
2 Interprets and transmits accurately and in understandable terms complex medical information from medical providers to patients including interpretation and written translation of consent forms diagnoses discharge plans and any other type of patient related information. Interprets and transmits accurately and in understandable terms information from patients to medical providers.
3 Assists patients throughout the hospital system in a professional and courteous manner. Provides this assistance during daily rounds to every inhouse patient who speaks the Interpreters language and if necessary refers the patient to the appropriate resource.
4 Assists physicians and medical providers in procedures that require a calm and well informed patient: i.e. arteriograms cardiac cathethirization cystoscopies endoscopies as well as other surgical and invasive procedures in which the patients cooperation is necessary.
5 Maintains an environment that promotes collaborative work relationships and provides assistance to other Interpreter Services personnel as needed.
6 The interpreter accepts and processes assignments for his/her language and other languages. This task may include answering telephones logging information contacting interpreters from office files and/or other sources and securing followup in a timely manner.
7 Independently resolves most issues that arise in their daily responsibilities answers questions about protocols and makes appropriate referrals without direct supervision.
8 Maintains complete and accurate written and computerized records of services rendered and statistics of all patient related information.
9 Performs related duties as required.
QUALIFICATIONS:
1. Bachelors Degree with a concentration in a human relations field (i.e. Sociology Psychology) highly preferable.
2. At least 2 years of college level education and 2 years of hospital and/or health care related experience in a position of direct patient contact.
3. Fluency of English both written and verbal and one or more languages.
4. Prior training of medical terminology and interpreting skills.
5. Knowledge of culturespecific care.Arabic interpreting skills required.
SKILLS/ABILITIES/COMPETENCIES REQUIRED:
1. Strong ability to concentrate detail oriented and possess culturally sensitive care and underlying issue regarding their patient as well as transmit al
l information as accurately as possible.
2. Strong li8nguistic and interpreting skills.
3. Strong interpersonal skills in difficult and demanding situations.
4. Ability to follow directions with minimal supervision.
5. High level of customer service and team building. 6. Standing and walking required 95 of time.
WORKING CONDITIONS:
1. Exposure to high degree of informative medical technology.
2. Fast pace and demanding environment.
3. Frequent interruptions and small office setting.
4. Follow safe environmental health practices.
Required Experience:
Intern
Employment Type
Grant
