Clinical Laboratory Assistant II
Clinical Laboratory Assistant II
Posted on :
09-04-2025
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1 Vacancy
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Job Description
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills perspectives and ideas we choose to lead. Applications fromprotected veterans and individuals with disabilities are strongly encouraged.
QUALIFICATIONS:
High school diploma required
Some college preferred
Two years of previous laboratory healthcare or customer service experience required
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
Acute attention to detail
Excellent organization and communication skills (verbal and written).
Flexibility to handle multiple tasks in a very busy clinical environment
Proficient in using a computer to retrieve information from LIS database
Ability to work well under short deadlines.
Excellent problem solving skills
Excellent interpersonal skills with ability to work with staff at all levels
Ability to maintain strict patient confidentiality at all times
WORKING CONDITIONS:
Office setting within a laboratory area.
GENERAL SUMMARY/ OVERVIEW STATEMENT:
Reports directly to the Administrative Supervisor of the Center for Integrated Diagnostics. This position will primarily involve organizing molecular test requisitions obtaining slides and blocks from outside institutions and close communication with the Cancer Center contact.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Triages requisition forms submitted to the lab via the provider order entry system fax or mail
- Requests specimens needed for testing from outside institutions or MGH Pathology
- Ensure that patient consent pathology reports and all other paperwork is present and obtains additional clinical information when necessary
- Inputs all incoming requests into the CID database for tracking throughout the lab
- Contacts outside hospitals to request materials keeps a detailed record of each conversation and follows up with outside hospital regularly until materials have been received
- Triages problem cases that are submitted to the lab. Documents exactly what is missing contacts outside hospital provider or patient keeps a detailed record of each conversation and follows up with outside hospital provider or patient regularly until case is resolved
- Coordinates alternate requests from outside hospitals
- As cases are put in order review face sheet requisition supplement and slides for consistency accuracy and completeness
- Uses strong interpersonal skills and customer service skills to assist and interact with pathologists requesting clinicians residents technologists office staff etc.
- Uses judgment and discretion to organize priorities complete tasks and handle confidential patient information
- Requests materials for research projects on an as needed basis
- As applicable will act as a resource for CLA I and/or lower level staff
- Other duties as assigned
Employment Type
Full-Time
Key Skills
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