Community Transport Operative
Community Transport Operative
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Job Description
Proposed Interview Date: Tuesday 22 April 2025
Closing Date: Sunday 13 April 2025
Contract Type: Permanent
Salary: FC4 24890..17 per annum
Working Pattern:36 hours per weekon a shift rota system of 4 over 7 days which includes weekends
Location:Bankhead Glenrothes and covering Halbeath Depot Dunfermline
Supporting Statement
As part of your application you must provide us with aSupporting Statementwhich outlines to us how your skills and experience make you a good candidate for this vacancy. For more information check out theHow to Applysection of our Career Site.Without a Supporting Statement your application will not be progressed. Please upload your Supporting Statement at the section marked upload resum. Your Supporting Statement must not be a CV.More information is available on our Career site atwww.fife/jobs/supportingstatement.
Job Details
As part of theFife BusTeamyou will provide a doortodoor passenger transport services for those who are unable to access mainstream public transport due to some form of reduced mobility be it a physical sensory or mental impairment. This involves engaging with clients showing empathy and developing trust as well asproviding assistance tothe passenger from their door to the minibus ensuring they board safely and are seated securely before moving off.
You will work on our relief list to cover for holidays/sickness absence working 36 hours per week on a shift rota system of 4 over 7.Shift times are 7.00am6.30pm Monday to Sunday with various start/finish times with shift lengths being no more than 9hours.
Assisting passengers to and from their door to the vehicle ensuring passengers board and alight safely providing any necessary assistance. This will include clear and concise communication with the passenger making sure they are aware of their surroundings and any trip/slip hazards. Drivers must also ensure seatbelts are applied prior to moving off and any wheelchairs are safely and correctly clamped in accordance with training guidelines and instruction provided. The jobholder is alsorequired to continually assess the needs of the passenger notifying the office of any anticipatory care to allow forward referral to partner agencies as necessary.
To drive the minibus according to the daily work schedules which are planned in conjunction with the Dispatch Team. This can also require the jobholder to reschedule and forward plans trips when dealing with emergency situations for example minibus breakdowns. This can be complex depending on the level of need of the passengers to be rescheduled.
Due to the nature of the passengers transported by Fife Bus the jobholder will also be responsible for dealing with areas of possible conflict being able to care for and deal with other people who may be upset or unwell difficult frail confused or who have special needs.This will require the jobholder to have a calming nature and deal with such situations to an amicable resolve or to refer these on to the Transportation Officer (DRT).
You will be responsible for the using the TomTom telematics within the minibus ensuring mileages minibus defects etc are recorded correctly and accurately. You will also be responsible for collecting any other information deemed necessary for monitoring/planning purposes.
Recording and reporting any comments or complaints made by passengers with a view to resolving these at source or deciding the correct course of action for forward referral. Recording and reporting any traffic incident accident or damage to the vehicle or equipmentand obtain witnesses statements where possible.
The job pack for this vacancy is attached at the bottom of the page.It provides more detailed information about the job and the type of person we are looking for.
The Person
You will be required to hold a Category D1 Driving licence and should be interested in working withvulnerable adults and children have a caring and patiencemanner and be capable of using your own initiative.
Before confirming to your appointment you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.
Further Information
- Role ProfileWhen preparing your supporting statement review the role profile and think about how you meet the essential criteriaRole Profile
- How We Work Matters Our employees are expected to display and promote certain behaviours in the workplace.See ourHow We Work Mattersbehaviour framework for more information.
- Employee Benefits Employees have access to a benefits package that offers discounts on a wide range of products and services.
- Directorate Information Council Department information
- Social MediaSearch for more Fife Council Jobs on Facebook or follow us on X @FCJobsOfficial
For further information please contact Angela Hutchison
Employment Type
Full-Time
