Customer Relationship Executive
Customer Relationship Executive
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Job Description
Job description
EMPLOYER CONTACT :
THIS JOB OPPORTUNITY IS FOR FEMALE CANDIDATES ONLY.
English & Hindi languages are Mandatory
Job Description:
We are seeking a dynamic and resultsdriven Customer Relationship Executive (CRE) with a strong inclination towards telecalling sales to join our team. In this role you will be responsible for building and maintaining relationships with customers through proactive telecalling efforts driving sales and ensuring customer satisfaction.
Responsibilities:
Conduct outbound calls to existing and potential customers to promote our products/services and generate sales leads.
Build and maintain strong longlasting relationships with customers by providing exceptional service and addressing their needs and concerns.
Identify sales opportunities and upsell or crosssell additional products/services to existing customers.
Act as a trusted advisor to customers understanding their requirements and recommending suitable solutions.
Follow up on sales inquiries leads and customer complaints in a timely and professional manner.
Meet and exceed sales targets and KPIs set by the company.
Maintain accurate and uptodate records of customer interactions and sales activities in the CRM system.
Collaborate with the sales team to develop effective sales strategies and tactics.
Stay informed about industry trends market conditions and competitor activities to identify opportunities for growth.
Provide feedback to the management team regarding customer preferences market trends and product/service improvements.
Requirements:
Proven experience in customer service sales or a related field with a focus on tele calling.
Excellent communication and interpersonal skills with the ability to engage customers over the phone.
Strong sales acumen and negotiation skills with a track record of meeting or exceeding sales targets.
Ability to build rapport and establish trust with customers quickly.
Resultsoriented and selfmotivated with a proactive approach to achieving goals.
Ability to multitask and prioritize tasks in a fastpaced environment.
Familiarity with CRM software and sales processes.
High school diploma or equivalent; additional education or certification in sales or marketing is a plus.
Job Types: Fulltime Permanent
Pay: 20000..00 per month
Benefits:
Provident Fund
Schedule:
Day shift
Morning shift
Ability to commute/relocate:
Banjara Hills Hyderabad Telangana: Reliably commute or planning to relocate before starting work (Required)
Education:
Please contact HR email id:
Required Experience:
Junior IC
Employment Type
Full-Time
