drjobs Patient Service Representative

Patient Service Representative

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1 Vacancy
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Job Location drjobs

Dublin - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description

At a Glance

  • Hiring Classes: Next hiring classes scheduled for May/June 2025
  • Location: Onsite at our Dublin OH campus eligible for hybrid flexibility*
  • Starting Pay: $18 per hour
  • Schedule: Full time position 40 hours/week Monday Friday no weekends
  • Shift Differential: $0.50 per hour 11:00am8:30pm EST); $1.50 per hour 12:00pm10:00pm EST)

Who WeAre

Founded in 1999 Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of healthcare alone. Our mission is to make healthcare simpler and more effective for our members. We are a bighearted techsavvy team committed to ensuring our members get the care they need at the most affordable costwe call ourselves Healthcare Warriors.

With more than 2000 employees and counting we are committed to building diverse and inclusive teams. If youre excited about this role we encourage you to applyeven if you dont meet every requirement.

The Impact Youll Make

As a Patient Service Representative you will play a crucial role in helping members navigate their healthcare journey with confidence. You will be their main point of contact assisting with questions about benefits claims and provider options while ensuring they receive the right care at the right time. Your ability to listen problemsolve and provide clear guidance will directly impact their healthcare experience. Through each interaction you will not only resolve concerns but also empower members with knowledge to make informed decisions about their care.

Beyond answering questions you will proactively identify potential costsaving opportunities advocate for necessary services and collaborate with internal teams to streamline healthcare access. Whether its helping a member understand their medical bills coordinating pharmacy needs or removing barriers to care your support will make a meaningful difference in their lives.

Learn more by watching the What it means to Warrior with us video here!

What Success Looks Like

What Youll Bring

Why Join Us

#LIONSITE

Ready to Make an Impact

If youre looking for a career where you can help others while growing professionally we want to hear from you! Apply today and be part of a team thats redefining healthcare navigation.



Whats in it for you



What you should know


  • Internal Associates: Already a Healthcare Warrior Apply internally through Jobvite.
  • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
  • Diversity Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers were committed to empowering our ERGs and were proud to be an equal opportunity employer .

  • TobaccoFree Campus: To further enable the health and wellbeing of our associates and community Quantum Health maintains a tobaccofree environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
  • Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidates unique combination of experience and qualifications related to the position.
  • Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
  • Agencies: Quantum Health does not accept unsolicited resumes or outreach from thirdparties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition we will not approve payment to any third party.


Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process or in order to complete the essential duties of the position upon acceptance of a job offer click here to submit a recruitment accommodation request.



Recruiting Scams: Unfortunately scams targeting job seekers are common. To protect our candidates we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantumhealth. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB) Social Security Number (SSN) banking/direct/tax details etc. via email or any other nonsecure system nor will we instruct you to make any purchases related to your employment. If you believe youve encountered a recruiting scam report it to the Federal Trade Commission and your states Attorney General.


Required Experience:

Unclear Seniority

Employment Type

Hourly

Department / Functional Area

Customer Service

About Company

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