Retirement Benefits Specialist AdvancedLead
Retirement Benefits Specialist AdvancedLead
Posted on :
09-04-2025
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1 Vacancy
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Job Description
Introduction
The Maryland State Retirement Agency is the administrator of the Maryland State Retirement and Pension System. The System is a multiemployer public employees benefit retirement system composed of twelve 12 separate retirement and pension systems with additional plan components covering approximately 193000 active members and more than 170000 retires and beneficiaries.
The Agency is recruiting to fill Retirement Benefits Specialist Lead for its Member Services Unit.
This position is limited to current employees of the Maryland State Retirement and Pensions Systems Agency.
GRADE
17
LOCATION OF POSITION
120 E Baltimore Street
Baltimore Maryland 21202
POSITION DUTIES
Themain purpose of the Retirement Benefits Specialist Lead is to be the humaninterface between the Retirement Agency and its members retireesbeneficiaries and participating employers.
Position duties include but are not limited to:
- Independently and correctly advise the Agencys customers and answer questions regarding pension benefits.
- Represent the Agency at offsite presentations seminars conventions ad hoc meetings and webinars.
- Independently handle assignment to the Front Desk.
- Independently complete special assignments assigned by supervisors.
MINIMUM QUALIFICATIONS
Experience:Seven years of experience counseling employees or responding to inquiries in a call center relative to pension benefits and options available under a State federal or local retirement and pension system.
Notes:
1. Candidates may substitute the possession of a Bachelors degree from an accredited college or university and three years of experience counseling employees or responding to inquiries in a call center relative to pension benefits and options available under a State federal or local retirement and pension system for the required experience.
2.Candidates may substitute the possession of a Maryland Retirement Coordinator certification issued by the Maryland State Retirement Agency 120 E. Baltimore Street BaltimoreMD 21202 for one year of the required experience.
3. Candidates may substitute the possession of a Masters degree in Business Management Business Administration or Public Administration from an accredited college or university for five years of the required experience.
4. Candidates may substitute U.S. Armed Forces militaryservice experience as a commissioned officer in Financial Management classifications or Financial Managementspecialty codes in the Accounting and Budget field of work on a yearforyear basis for the required experience.
LIMITATIONS ON SELECTION
This position is limited to current employees of the Maryland State Retirement and Pensions Systems Agency.
LICENSES REGISTRATIONS AND CERTIFICATIONS
1. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties shall be required to possess a valid motor vehicle operators license valid in the State of Maryland.
2. Employees in this classification must possess and maintain a Notary Public commission valid in the State of Maryland.
EXAMINATION PROCESS
The assessment may consist of a rating of your education training and experience related to the requirements of the position.It is important that you provide complete and accurate information on your application.Please report all experience and education that is related to this position.
BENEFITS
FURTHER INSTRUCTIONS
Online applications are highly recommended. However if you are unable to apply onlinethe paper application and supplemental questionnaire may be submitted to:Department of Budget and Management Recruitment andExamination Division 301 W. Preston St. Baltimore MD 21201.
Paper application materials must be received in our officeby theclosing date for the recruitment. No postmarks will be accepted.
Resumes will not be accepted in lieu of completing the online or paper application.
For questions regarding this recruitment please contact theDBM Recruitment andExamination Division atMD TTY Relay Service.
We thank our Veterans for their service to our country.
People with disabilities and bilingual candidates are encouraged to apply.
As an equal opportunity employer Maryland is committed to recruitment retaining and promoting employees who are reflective of the States diversity.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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