Penetration Testing Service Delivery Coordinator
Penetration Testing Service Delivery Coordinator
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1 Vacancy
Job Description
Location:
Remote England United KingdomJob ID:
R0085747Date Posted:
Company Name:
HITACHI ENERGY UK LIMITEDProfession (Job Category):
IT Telecom & InternetJob Schedule:
Full timeRemote:
YesJob Description:
The Opportunity:
The Penetration Testing Service plays a critical role in ensuring the security and resilience of Hitachi Energys digital infrastructure. By proactively identifying security weaknesses and simulating realworld attack scenarios the service helps protect the organization from cyber threats. Through structured testing methodologies industry best practices and collaboration with internal security teams the Penetration Testing Service provides valuable insights that strengthen the organizations security posture.
The Service Delivery Coordinator is responsible for ensuring the successful daytoday of penetration testing and security service projects. This includes managing scheduling tracking project progress and maintaining communication with internal teams vendors and stakeholders. The coordinator will leverage CMDB issue tracking and project management tools to maintain project organization monitor issue resolution and optimize service .
Beyond communication the Service Delivery Coordinator is responsible for managing the scheduling of all penetration testing activities. This includes ensuring that periodic testing is scheduled in advance according to requirements and that adhoc testing requests are scheduled in a timely manner. This role also ensures the proper organization of deliverables in the service archive and facilitates the timely delivery of reports and findings to stakeholders.
A key part of this role is facilitating clear communication between the Cyber Defense Centre (CDC) and the Penetration Testing Service to ensure alignment on test scopes and timelines. Additionally the Service Delivery Coordinator is responsible for supporting communication between other Cybersecurity Operations & IT teams where applicable ensuring testing activities are wellintegrated with broader Cybersecurity operations.
How youll make an impact
Organize schedule and track penetration testing engagements to ensure timely .
Manage communication between the Cyber Defense Centre (CDC) and Penetration Testing Service regarding test scopes and timelines.
Facilitate communication between Penetration Testing Service and Stakeholders.
Maintain accurate documentation of penetration testing engagements using ServiceNow IRM and Azure DevOps.
Ensure proper organization and archiving of deliverables in the service archive.
Oversee the timely delivery of reports and findings to stakeholders.
Manage daytoday communication with vendors ensuring timely service delivery.
Identify and implement improvements to optimize service and operational efficiency.
Document and update evolving processes and procedures for the role.
Your Background
13 years of experience in service coordination project management Cybersecurity or IT services.
Strong understanding of ServiceNow IRM (Integrated Risk Management) and Azure DevOps are a plus.
Experience managing vendor relationships within an ongoing project and ensuring timely project delivery.
Strong organizational skills with the ability to manage multiple projects deadlines and priorities.
Excellent verbal and written communication skills.
Ability to document refine and improve service delivery processes.
Experience working with crossfunctional teams in an enterprise environment.
Project management certifications (PMP PRINCE2 ITIL) are a plus.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Required Experience:
IC
Employment Type
Full-Time
