SHC - Unit Service Aide 24 Hour Day Rotating Shift Every Other Weekend Holidays
SHC - Unit Service Aide 24 Hour Day Rotating Shift Every Other Weekend Holidays
Posted on :
09-04-2025
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1 Vacancy
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Job Description
QUALIFICATIONS:
Graduation from high school or equivalent.
Ability to read write and communicate in English.
Successful completion of all the competencies required for the Unit Service Aide within 3 months of employment.
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:
Behavioral Performance Skills
Customer Focus
Must be able to demonstrate a high level of service delivery to all customers (patients families and staff members); do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.
Decision Making & Problem Solving
Must be able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason and common sense even when dealing with emotional topics; review facts and weigh options.
Attention to Detail / Safety Awareness
Able to be alert in a high risk environment; follow detailed procedures and ensure accuracy in documentation and data; carefully monitor gauges instruments or processes; concentrate on routine work details; and organize and maintain a system of records. Understands limitations and requests assistance appropriately.
Relationship Management
Must be able to develop rapport with patients and families by listening understanding and responding to their concerns and needs. Displays compassion and caring in their interactions with patients and families. Acts as an advocate for the patient/family with members of the interdisciplinary team.
Respect for Diversity
Must be able to incorporate knowledge of and respect for cultural differences into their care. Uses appropriate staff and hospital resources to meet patient and family needs. Displays openness to unique approaches to care.
Flexibility
Must be able to remain openminded and change opinions on the basis of new information; able to handle multiple tasks and remain calm with changes in patient health status or units needs; able to manage transitionseffectively from task to task. Able to adapt to varying customer needs (patients families and staff).
Teamwork
Must be able to share due credit with coworkers; display enthusiasm and promote a friendly work group environment; work closely with other disciplines and departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit.
Policies Process and Procedures
Must be able to act in accordance with established guidelines; follow standard procedures in crisis situations; communicate and enforce organizational policies and procedures; recognize and constructively conform to unwritten rules and practices.
GENERAL SUMMARY/ OVERVIEW STATEMENT:
Under the supervision of the Nurse Manager/designee assists in providing support services to the team and patients through activities related to cleaning stocking clerical duties transport and onetoone monitoring of patients.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Cleaning Duties
1. Performs cleaning duties according to accepted standards
Routinely maintains cleanliness of inuse patient equipmenti.e. vital sign machines telemetry boxes and leads.
Responsible to tag all equipment after patient discharge and deliver to soiled utility room.
Maintains cleanliness and order of patient rooms bathrooms work storage kitchen and common areas on the patient care unit.
Collects soiled linen for laundry and replenishes linen carts with clean bags when indicated.
Stocking
1. Performs duties related to stocking the unit
Demonstrates the ability to monitor use of patient supplies on the unit.
Alerts the Nurse Manager of barriers to maintaining stock on the unit.
Stores supplies and equipment in accordance with Infection Control and Safety Policies.
Distributes daily supplies for direct caregivers (i.e. linen disposable gloves precaution gowns etc.
Clerical Duties
1. Answers the telephone following standard
Identifies self and unit followed with How can I help you.
Transportation
1. Assists in transporting of equipment/supplies
Available to transport specimens to lab and front desk.
Available to transport medications from Pharmacy.
Available to transport equipment or supplies from Central Supply.
2. Assists in transporting of patients
Assists the C.N.A. or Licensed Nurse in transfer of the patient into a wheelchair or onto a stretcher for transportation. The Unit Service Aide may not physically assist the patient in transfer to a wheelchair/stretcher.They may assist only in the securing of the equipment for the C.N.A. or Licensed Nurse.
Physically transports patients via wheelchair or stretcher to Radiology Dialysis or gym.
Patient Related Support Service
1. Assists licensed nurses and C.N.A.s in patient related services
Assists with distribution and removal of meal trays.
Under the direction of the nurse assists in feeding stable patients.
Sets up meal trays for patients by opening containers pouring contents into glasses/bowls as requested by patients.
Assists in the care of a patient at risk for or experiencing compromised cognitive/perceptual patterns.
Assists nursing personnel in identifying patients at risk for falls and implementing the falls prevention measures.
Under the direction of the nurse distributes fresh water to patients.
Makes unoccupied beds.
Assists patients with the operation of equipment in patient rooms (i.e. television telephone).
Assists in answering call lights and completes requests by patients within scope of the Unit Service Aide job description (i.e. obtain more blankets mail letters turn television channel).
Assists in preparing the room for all new admissions.
Communication
1. The Unit Service Aide communicates effectively at all times
Respects and follows Spaulding Hospital Cambridge policy of patient confidentiality at all times.
Communicates in a positive and respectful manner at all times.
Communicates effectively at all times with the members of the team.
Informs appropriate personnel of all patient requests outside the scope of the Unit Service Aide Job Description.
Collaboration
1. Demonstrates the ability to collaborate effectively with the team
Demonstrates effective organizational skills by completing assignment within the shift assigned.
Carries out responsibilities promptly showing initiative to take on additional tasks when assignment iscompleted.
Personal Accountability
1. Assumes accountability for own performance at all times
Consistently utilizes principles of prevention and safety in daily work habits including acceptable body mechanics and standards of infection control.
Adheres to policies of Spaulding Hospital Cambridge including: requirements for attendance punctuality meals breaks dress code and parking.
Accepts constructive criticism regarding personal performance and strives to make improvements.
Completes annual mandatory competencies including: Fire and Safety Infection Control Right to Know Cultural Diversity.
SRN is committed to diversity in the workplace which begins with respect and opportunity for all. PHH takes affirmative action to ensure that equal employment opportunity is provided to all persons regardless of race religious creed color national origin sex sexual orientation gender identity genetic information age ancestry veteran status disability or any other basis that would be inconsistent with any applicable ordinance or law.
Employment Type
Part-Time
Key Skills
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