Butler Part-Time 1500hr Graylyn Conference Center

Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details and you may verify and update data on the My Information page.

Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.

Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History.

** Cover letter required for all positions and optional for facilities campus services and hospitality positions unless otherwise specified.

Job Description Summary

Job Description

Essential Functions:

• Greets guests and provides general information to guests throughout their stay regarding room assignments maintenance issues food service and transportation issues. Delivers requested items to guest rooms such as gift baskets etc. Maintains the highest level of guest relations.
• Assists guests with luggage and other personal items. Arrange reservations tee times appointments etc. for guests.
• Tracks airline changes concerning arrival and departure information and confirms flight schedules.
• Provides tours of the property to share the history of the estate with guests. Understands property layout and has a base knowledge of the history.
• Assists with guest transportation. Provides guests with directions on/off the property.
• Maintains fuel levels for fleet vehicles and completes weekly fleet inspection reports.
• Communicates with guests and staff via phone radio and facetoface contact.
• Completes tickets for billing purposes.

Required Education Knowledge Skills Abilities:

• High school diploma or GED and oneyear related experience or an equivalent combination of education and experience.
• Ability to interact with guests in a friendly and professional manner.
• Ability to organize workflow and coordinate activities.
• Ability to maintain effective customer relations.
• Excellent interpersonal communication and time management skills.
• Proficiency in Microsoft Office the Internet and other relevant software.
• Knowledge of campus history and guest room features (training available).
• Knowledge of WinstonSalem city roads directions and surrounding areas.
• Ability to work a flexible schedule including nights weekends and holidays.
• Ability to meet the requirements of the Universitys automobile insurance policy.

Preferred Education Knowledge Skills Abilities:

• Hospitality experience.

Physical Requirements:

• Medium work: Exerting up to 50 pounds of force occasionally up to 20 pounds of force frequently and/or up to 10 pounds constantly to move objects.
• Physical activities include: stooping crouching reaching standing pushing pulling walking lifting grasping talking and hearing.
• The worker is required to have visual acuity to operate motor vehicles.
• 90 of working hours will be standing or walking.

Environmental Conditions:

• The worker will be subject to both environmental conditions: activities occur both inside and outside.

Additional Job Description

Disclaimer:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other jobrelated instructions and perform jobrelated duties as may be reasonably assigned by the employees supervisor.

To help provide a safe learning and living community Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply. Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.

Time Type Requirement

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other jobrelated instructions and perform jobrelated duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

WakeForestseeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate.In adherence with applicable laws and as provided by University policies the University prohibits discrimination in its employment practices on thebasis of race color religion national origin sex age sexual orientation gender identity and expression genetic information disability and veteran statusandencourages qualified candidates across all group demographics to apply.