INSenior Associate Service Now Developer Application TechnologyAdvisory Gurgaon
INSenior Associate Service Now Developer Application TechnologyAdvisory Gurgaon
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Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
SAPManagement Level
Senior AssociateJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.As a business application consulting generalist at PwC you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis implementation training and support.
*Why PWC
At PwC you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes forour clients and communities. This purposeled and valuesdriven work powered by technology in an environment that drives innovation will enable you to make a tangible impact in the real world. We reward your contributions support your wellbeing and offer inclusive benefits flexibility programmes and mentorship that will help you thrive in work and life. Together we grow learn care collaborate and create a future of infinite experiences foreach other. Learn more about us.
At PwC we believe in providing equal employment opportunities without any discrimination on the grounds of gender ethnic background age disability marital status sexual orientation pregnancy gender identity or expression religion or other beliefs perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firms growth. To enable this we have zero tolerance for any discrimination and harassment based on the above considerations.
Job Description & Summary: A career within Service Now will provide you with the opportunity to help our clients leverage Service Now to enhance their customer experiences
Responsibilities:
- Interact with external customers and development of robust and performant solutions
- Create solutions keeping architecture & best practice principles in mind for new business requirements
- Focus on delivering the solution as configurable and provide alternate solutions wherever possible
- Define Approach & Solutions for proposals and estimate the work for given scope
- Present the proposed solution to existing and new customers and convince them on the thought process
- Collaborate with internal stakeholders for development of new propositions
- Research new functionality and recommend solutions that deliver customer value
Mandatory skill sets:
1. Extensive hands on experience in configuration and implementation of one of the ServiceNow out of the box and custom solutions ITSM ITBM HR Service Delivery ITOM GRC or Customer Service Management App Engine
2. Guides ServiceNow design including consideration for integration and performance
3. Assesses architecture and solution design to support your objectives including alignment and ServiceNow Implementation best practices
4.Offers guidance on prototype and accelerating time from design to development
5. Assesses instance health( platform upgrades performance manageability usability scalability and security)
5.Should have good experience in creating custom UI pages and custom reports/dashboard
5.Should have experience in handling UI views and customizing the same accordingly
6.Hands on experience with third party & web services integration (SOAP and REST)
7.Strong technical skills on web technologies (JAVA Script XML HTML AJAX CSS HTTP)
8.ServiceNow Experience should include scripting in ServiceNow tool configuration design work technical configuration and deployment
9.System/Process Automation (Orchestration) experience
10.Understanding of ITIL framework
11.Experienced to work in Agile software development environments
12.Ability to clearly articulate his/her point of view and to have Solutioning mindset
13.Prior experience in customer facing roles along with leading and mentoring team on technical front
14. Prepare Technical proposals pocs Demo and present the same to client
15.Very good communication & presentation skills proactive mindset and capacity to learn and work independently
Preferred skill sets:
Knowledge on other Service Management products such as BMC Remedy Freshworks Ivanti HPSM etc Experience of rolling outout standard mobile applications available on ServiceNow Experience on implementing chatbots Experience on building custom app using App Engine Knowledge of DevOps & automated testing Experience in working on public clouds AWS Azure GCP etc Experience in Product evaluation Integration experience with infrastructure monitoring solutions Exposure in defining UX ITIL certified: Foundation V3 Foundation 4 ServiceNow certified :CSA CAD Minimum one from CISITSM CSM HRSD GRC)
Years of experience required:
4 to 7 Yrs
Education qualification:
BE/B.Tech/MBA
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required: Master of Business Administration Bachelor of EngineeringDegrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
ServiceNow PlatformOptional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Reasoning Analytical Thinking Application Software Business Data Analytics Business Management Business Technology Business Transformation Communication Creativity Documentation Development Embracing Change Emotional Regulation Empathy Implementation Research Implementation Support Implementing Technology Inclusion Intellectual Curiosity Learning Agility Optimism Performance Assessment Performance Management Software 16 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Senior IC
Employment Type
Full-Time
