Systems Architect
Systems Architect
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Job Description
Company Overview
At Motorola Solutions we believe that everything starts with our people. Were a global closeknit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.
Aperu de lentreprise
Chez Motorola Solutions nous pensons que tout commence par nos employs. Nous sommes une communaut mondiale soude unie par la volont incessante de contribuer la scurit des personnes partout dans le monde. Nos technologies de communication de scurit vido et de centre de commandement essentielles soutiennent les agences de scurit publique et les entreprises permettant une coordination essentielle pour des communauts des coles des hpitaux et des entreprises plus scuritaires. Connectezvous une carrire qui compte et aideznous btir un avenir plus sr.
Department Overview
Envysion a Motorola Solutions company is a leading provider of enterprise video security and AI solutions for the restaurant and retail industries. Envysion improves restaurant and retail profitability by helping customers make smarter business decisions every day through actionable insights derived from bestinclass managed video software and services.
Job Description
This position will work in a small agile team developing systems tools processes and databases to support our internal Quote to Cash process.
Responsibilities:
Actively participate in a collaborative development team with the opportunity to influence product direction
Provide solutions and architectural direction across all of our internal Business Systems paying close attention to:
Choosing which system(s) are the appropriate choice for solving each problem
Preventing conflicts with existing business logic
Duplicating existing solutions
Function as a subject matter expert across all our Envysions Business Systems and help prevent unwelcome side effects of changes
Design develop test and deploy technical solutions in a wide variety of frameworks
Function as the owner of our Operational Data Warehouse protecting and enhancing its architecture and use
Maintain and enhance a set of scheduled jobs that perform data loading and transformation (mostly JavaScript)
Support our internal employees use of the Business Systems as needed providing help guidance and feeding ideas into the backlog (ease of use bug fixes automation)
Qualifications:
BS in Computer Science or a related technical discipline
6 years of experience developing commercial software applications
6 years of development experience working with JavaScript NodeJS and PHP
6 years of experience designing and developing databases and database applications
3 years Salesforce development/configuration experience
3 years working in a cloudhosted environment like AWS or Azure
3 years of experience working with Linux
Agility and comfort with changing requirements and frequent internal customer feedback
Champion of Agile principles software best practices and maintainable solutions
Join our Retail team as a Customer Success Manager and trusted advisor partnering with CStore Entertainment Restaurant and Retail clients to ensure their success with Envysion. Youll drive product adoption expand our footprint within accounts and champion best practices to position Envysion as a key driver of client growth. This involves proactive engagement strategic guidance and tailored recommendations to help clients achieve their business objectives.
Responsibilities include but are not limited to:
Developing and maintaining regular communication with key account contacts providing actionable strategies to improve platform utilization user adoption data analysis and ROI.
Championing user proficiency by delivering initial training and ongoing learning experiences.
Demonstrating your proven track record of developing and implementing successful upsell strategies that drive customer adoption and contribute to overall revenue growth. This includes identifying upsell opportunities crafting compelling value propositions and collaborating with crossfunctional teams to execute effective upsell campaigns.
Acting as a voice of the customer by providing regular feedback to product support and management teams on product performance customer satisfaction and market trends.
Addressing and resolving issues through appropriate channels including escalation.
Fostering excellence in customer success by effectively communicating performance metrics and progress towards goals ensuring shared understanding and accountability across the organization.
Qualifications of a successful candidate include but are not limited to:
Associates or Bachelor Degree preferred.
Demonstrated ability to build and nurture customer relationships that translate into longterm partnerships and revenue growth supported by 5 years of experience in customer success or sales roles.
Proven success managing a book of business exceeding $200000 of monthly recurring revenue.
Demonstrated ability to manage the full customer lifecycle for both hardware and SaaS offerings from onboarding to renewal and expansion.
Strong CRM skills with demonstrable experience working in Salesforce as well as proficiency working in Google Workspace and Microsoft Office.
Proven ability to lead think creatively organize effectively and make sound decisions.
Strong executive presence and engaging presentation skills together with a working understanding of accounting principles and datadriven decision making.
Ability to drive results efficiently with minimal supervision.
Ability to travel up to 10.
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Target Base Salary Range: $73500 $150700 CAD
Consistent with Motorola Solutions values and applicable law we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on jobrelated knowledge skills and experience. The actual offer will be based on the individual candidate.
#LIMM1
Basic Requirements
- Bachelors Degree
- 6 years of experience developing software applications
Travel Requirements
Under 25
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
No
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legallyprotected characteristic.
We are proud of our peoplefirst and communityfocused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.
Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please email .
Motorola Solutions adopte favorise et promeut les principes de diversit dquit et dinclusion. Nous encourageons et accueillons les candidatures de toutes les personnes qualifies quelles que soient leur race origines ethnique religion ou croyance orientation sexuelle identit et expression sexuelle statut danciens combattants ou tout autre statut protg par la Loi.
Nous sommes fiers de notre culture axe sur les personnes et les communauts encourageant ainsi chaque Motorolan dtre la version la plus authentique de luimme dans ses responsabilits afin de tenir la promesse dun monde plus scuritaire.
Si vous souhaitez vous joindre notre communaut mais croyez que vous ne possdez pas toutes les exigences requises pour le poste convoit nous aimerions tout de mme connatre les raisons pour lesquelles vous pensez tre un excellent candidat pour notre quipe.
Nous offrons galement des mesures dadaptation pendant toutes les tapes du processus dembauche afin de favoriser linclusion des personnes vivant avec un handicap physique et/ou mental. Si vous avez besoin de mesures dadaptation svp nous faire parvenir un courriel .
Employment Type
Full-Time
