Cloud Engineer IV 19144

Duquesne Light Company headquartered in downtown Pittsburgh is a leader in providing electric energy and has been in the forefront of the electric energy market with a history rooted in technological innovation and superior customer service. Today the company continues its role as a leader in the transmission and distribution of electric energy providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.

Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration innovation and outcomes. We want you to join our team!

Essential Functions:

• Administers and documents design of cloud resource Enterprise Systems Infrastructure to meet business requirements for reliability and business recovery
• Integrates new solutions with existing cloud resources or onpremises infrastructure and evaluates impact to efficiently service changing business needs
• Designs develops deploys and maintains cloudbased solutions to meet business service requirements
• Provides best practices standards training and general support for the cloud environment
• Administers executes and documents security controls for cloud resource including system access and compliance needs to ensure integrity and confidentiality of data and systems per departmental and corporate policy
• Monitors and alerts on availability and performance issues with cloud providers services
• Experience developing on toward and inclusive of major public cloud services provider platforms (Microsoft Azure)
• Experience working with distributed software project management tools such as those in Azure DevOps:
• Planning & Management (Kanban Boards Scrum Sprints) Version Control

• Serve as a mentor to less experienced team members as needed.
• Provide timely and effective communications to the technical administration staff. Represent the technical groups on advisory policy and project committees.
• Foster communication with users of Information Technology.
• Maintain contacts and collaborate regularly with other institutions of higher education. Enduser interfacing for the purpose of implementation of new systems and troubleshoot problems with existing systems including customization and upgrade commercial software packages when appropriate.
• Maintain proficiency certifications and acquire knowledge on development and architecture processes and best practices regarding delivering development services to a university campus by reading trade journals attending conferences seminars and classes participating in discussions with colleagues and peer institutions.
• Adhere to internal controls established for department.
• Maintain monitor repair and recover from software process failures and engage different teams as necessary.
• Ensure the availability of Azure Cloud Services and Systems across environments.
• Serve as technical resource for Azure platform.
• This role is part of an oncall rotation.

Qualifications:

• Bachelors degree in Technology Computer Science Engineering Management Information Systems or related field required.
• Five 5 years of progressively responsible related experience required.
• Microsoft Azure Cloud certifications preferred.

Knowledge Skills & Abilities Utilized in this Role Include:

• Experience with one or more realtime communication (e.g. RESTful APIs Webservices WebSocket).
• Experience with Infrastructure as code tools (e.g. Terraform ARM Templates BICEP)
• Experience designing systems using OOP best practices
• Strong knowledge of a wide range of cloud services and solutions like Microsoft Azure products including serverless architecture
• Working knowledge of Azure monitoring tools/services automation and cost optimization
• Experience with cloudnative services serverless architectures and container technologies (Docker Kubernetes API Management).
• Thorough knowledge of cloud service provider capabilities and integration
• Working knowledge of IT compliance information security and risk management
• Working knowledge of the applicable programing languages orchestration and automation tools
• Advanced analytical and problemsolving skills
• Experience and knowledge of driving automation into all aspects of the build and release process
• Excellent organizational communication multitasking human relations and customer service skills
• Ability to maintain confidentiality
• Understanding of data security and best practices for balancing availability with security.
• Experience coordinating planning and organizing upgrades of systems and technology.
• Experienced with planning changes in a timely way so that the overall organization can make progress before completion. Technical knowledge of various platforms to ensure applications and infrastructure stacks are current and supported.
• Project and time management skills with abilities of effectively managing competing priorities.

Scope

Primary focus is on daily deliverables outputs and reporting. Accountable for managing ones own time and workflow but may be leading projects or project steps. Work is typically complex in nature requiring the incumbent to draw on previous knowledge to perform role. Continues to build knowledge base but has a solid foundation to act independently the majority of the time. Still draws on experts and managers when needed but less frequently. Acts as a resource to less experienced staff on routine issues.

Decision Impact

Problems and issues faced are complex. Draws on past experience on a regular basis to solve problems and take new perspectives on existing solutions. Accountable for direct level of reasoning and decision making.

Hybrid Work

Position follows our hybrid work model with a minimum of two days working in the office and the remaining days working remotely. Reporting location and frequency may be subject to change based on job role and department needs.

Storm Roles

All NonUnion Employees will serve in storm roles as appropriate to their role and skillset. Please be sure to discuss storm roles with the hiring manager for this position as duties can vary across the Company.Examples of storm roles could include but arent limited to duties such as: working with operations for service center support or with the communications customer service or government affairs teams to respond to public and customer requests for information etc.

Data Governance

Utilize data to make business decisions as appropriate for the position support data stewardship activities and partner with IT on underlying data needs.

EQUAL OPPORTUNITY EMPLOYER
Duquesne Light Holdings is committed to providing equal employment opportunity to all people in all aspects of the employment relationship without discrimination because of race age sex color religion national origin disability sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis as defined by applicable law and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including but not limited to hiring compensation benefits terms and conditions of employment opportunities for promotion transfer layoffs return from a layoff training and development and other privileges of employment. An integral part of Duquesne Light Holdings commitment is to comply with all applicable federal state and local laws concerning equal employment and affirmative action.

Duquesne Light Holdings is committed to offering an inclusive and accessible experience for all job seekers including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening apply for a position or participate in the interview process connect with us at and describe the specific accommodation requested for a disabilityrelated limitation.