Family Investment Specialist III Lead
Family Investment Specialist III Lead
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Introduction
When you join the Maryland Department of Human Services (DHS) you join a team of more than 5000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year.We do this by providing economic support preventive services and caring for children and adults.
GRADE
LOCATION OF POSITION
Main Purpose of Job
POSITION DUTIES
- Assigns and reviews the work of and trains lowerlevel Family Investment Specialists for completeness accuracy application of and compliance with State and federal policies procedures laws rules and regulations
- Interviews customers to determine eligibility and need for FIA programs
- Elicits information as to family composition employment health status financial obligations parental status and living arrangements
- Explains program requirements and procedures to individuals or in a group setting
- Checks public records such as birth records and real estate transactions
- Contacts individuals employers landlords attorneys financial institutions medical offices and government and community agencies to obtain verify or clarify information required for eligibility determinations such as income resources residency and household composition
- Determines program eligibility in accordance with federal State and local laws policies procedures rules and regulations
- Calculates incomes and resources to establish benefit level
- Records and updates information in automated databases and classifies and codes errors for statistical analysis
- Contacts customers regarding discrepancies and refers questionable cases to the fraud unit for further followup
- Provides information on and makes referrals to service agencies organizations and vendors for appropriate services to meet customer health housing food employment child care and transportation needs
- Monitors progress and applies appropriate sanctions when necessary
- Provides basic counseling and problem solving support
- Serves as an advocate on behalf of customers
- May make visits to customers homes to gather information
- May give testimony of case study findings at hearings appeals and court hearings as arepresentative of the Department
- Performs other related duties
MINIMUM QUALIFICATIONS
Applicants must meet all minimum (and selective) qualifications to be considered and to appear on the list of people eligible for hire. Please read all requirements before applying.
EDUCATION: An Associate of Arts degree from an accredited college or university.
EXPERIENCE: Two years of experience determining eligibility for governmental assistance programs.
NOTES:
1. Candidates may substitute additional experience determining eligibility for governmental assistance programs on a yearforyear basis for up to two years of the required education.
2. These requirements are established by the Family Investment Administration by authority provided in Human Services Article Title 5 Subtitle 2 Section 204 (b)1 of the Annotated Code of Maryland. The Office of Personnel Services and Benefits of the Department of Budget and Management and the Examination Services Unit of the Maryland Department of Human Services do not have the authority to accept substitutions or equivalents.
LICENSES REGISTRATIONS AND CERTIFICATIONS
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.
All information concerning your qualifications must be submitted by the closing date.We will not consider information submitted after this date.
Successful candidates will be ranked as Best Qualified Better Qualified or Qualified and placed on theeligible (employment) list for at least one year.
If you are in State service and are a promotional candidate your salarywill be determined in accordance with State of Marylandguidelines.
EXAMINATION PROCESS
BENEFITS
Personal Leave new State employees are awarded six 6 personnel days annually (prorated based on start date).
Annual Leave ten 10 days of accumulated annual leave per year.
Sick Leave fifteen 15 days of accumulated sick leave per year.
Parental Leave up to sixty 60 days of paid parental leave upon the birth or adoption of a child.
Holidays State employees also celebrate at least twelve 12 holiday per year.
Pension State employees earn credits towards a retirement pension.
Positions may be eligible for telework.
FURTHER INSTRUCTIONS
Required Experience:
Unclear Seniority
Employment Type
Full-Time
