Manager of the Project Management Office
Manager of the Project Management Office
Posted on :
09-04-2025
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Job Description
Introduction
MarylandsFamily and Medical Leave Insurance (FAMLI) program makes sure all workers inMaryland have paid time off for medical and family reasons. FAMLI is a socialinsurance system covering 2.6 million workers and 180000 employers deliveredas a digitally native publicfacing service. Were in the early stages ofbuilding something as big and as farreaching as unemployment insurance or anew health department. We know that delivering services primarily through awebsite over the Internet is a new way of doing business in government.
FAMLIsProject Management Office (PMO) is the central hub for the planningcoordination and of the projects necessary to launch the FAMLIprogram. The PMO provides structured guidance and oversight for projectspromoting best practices and setting standards that foster efficiencyaccountability and innovation. In overseeing the Divisions project portfoliothe PMO ensures that all projects align with the Divisions mission statutoryrequirements and organizational goals.
Werecounting on the PMO Manager to play a critical role in the FAMLI Division bycreating the PMO and supervising a team of Project Managers. This role willrequire a collaborative and flexible leader who can work effectively withcrossfunctional teams to achieve successful project . The projectsthat the PMO will oversee run the gamut of the FAMLI program implementationfrom operations and administration to financial and claims management. The PMOManager will oversee project planning progress tracking stakeholderengagement and the continuous improvement of processes all while championinga culture of creativity rigor and problemsolving within the team.
Weare building the PMO from the ground upjust like the rest of the Division andthe program itself. Theres no playbook which means we are seeking a flexibleexperienced and actionoriented leader who is able to adapt and tailor bestpractices in project management to the unique challenges of implementing aprogram of FAMLIs scale and complexity in Maryland state government. We need aleader capable of establishing the structures and frameworks that will enableus to move forward as a unified organization.
If youre passionate about driving meaningfulchange and excited to join a government team that operates with the energy andurgency of a startup this could be the careerdefining opportunity youve beenlooking for!
This is a Management Service Position and Serves At the Pleasure Of The Appointing Authority
GRADE
21
LOCATION OF POSITION
Maryland Department of Labor
100 S Charles St. Baltimore Maryland 21201
(Baltimore City) with option to telework parttime
Main Purpose of Job
The Project Management Office(PMO) Manager oversees the of implementation projects needed to launch Marylands Family and Medical Leave Insurance (FAMLI) program in compliance with statutory deadlines. The PMO Manager is responsible for monitoring and reporting on the FAMLI Divisions matter implementation plan and schedule ensuring alignment across teams and projects with respect to program goals and deadlines. This role supervises a team of project managers that are collectively responsible for providing support and technical expertise to project owners guiding them through the complexities of and risk management including facilitating communication among key stakeholders and optimizing project .
POSITION DUTIES
Duties of this position include but are not limited to:
- Leads and supervises the PMO staff providing oversight and support to individual Project Managers;
- Manages the master project implementation plan and schedule for the Division ensuring alignment with statutory deadlines budgetary considerations and program goals;
- Establishes systems and processes to periodically review control report and monitor project status;
- Provides expert knowledge and support to FAMLI Division leaders in:
- Leading managing and coordinating a wide variety of complex projects;
- Defining project objectives milestones and scope as well as identifying key internal and external stakeholders;
- Establishing leading directing and coordinating their project teams to accomplish their project objectives including providing day to day oversight of the projects;
- Serves as primary point of contact for executive leadership on project management issues providing regular updates on project progress risks and key decisions;
- Defines maintains and enforces the Divisions standards for project management;
- Oversees risk management and mitigation strategies ensuring that risks to project success are identified and addressed promptly;
- Identifies the need for additional resources to ensure the successful of the Divisions implementation plan; and
- Leads postimplementation reviews to identify lessons learned and drive continuous improvement.
MINIMUM QUALIFICATIONS
Experience:
- At least six years of experience as a project manager with demonstrated ability to lead and manage multiple complex projects from inception to completion.
- Experience in managing or supervision teams within a project management office or a similar function
- Proven track record of developing and implementing project management frameworks tools and processes
- Proficiency in project management software
- Experience in using data analytics for project tracking and outcome measurement
DESIRED OR PREFERRED QUALIFICATIONS
- Demonstrated openness to a variety of project management methodologies and a commitment to continuous learning with the ability to adapt methods and tools to best suit the unique needs of each project
- Experience in developing and executing innovation strategies within a public sector or missiondriven environment
- Familiarity with designthinking principles
- Experience in change management helping teams adapt to new processes tools and strategic priorities
SPECIAL REQUIREMENTS
All candidates aresubject to a background check against files maintained by the Division ofUnemployment Insurance (Labor/DUI) to determine whether any monies are owedto Labor/DUI as a result of unemployment insurance overpayment/fraud. Anyunpaid debt may have an impact on whether or not a candidate is offeredemployment.
SELECTION PROCESS
Allinformation concerning the qualifications including any required documentation(diploma transcript certificate etc. must be submitted and received by theclosing date. Information submitted after this date will not be considered.Applications that meet minimum and/or selective qualifications will be referredto the hiring unit for interview selection. Units will select those candidatesmost closely demonstrating the qualifications for the interview.
A resume and cover letter are stronglyencouraged for this position. Please upload one Word or PDF file that includes your combined coverletter and resume using the Transcript upload function or via the JobApsOther tab.
EXAMINATION PROCESS
Theassessment may consist of a rating of your education training and experiencerelated to the requirements of the position. It is important that you providecomplete and accurate information on your application.
BENEFITS
This is a fulltime permanent position an eligible for full State Benefits which include:
- Flexible hours and hybrid teleworking
- Paid holidays 1213 per year
- Generous paid leave package (annual sick personal and compensatory leave)
- State Pension (defined benefit plan)
- Taxdeferred supplemental retirement savings plans 401(k) and 457
- Comprehensive subsidized health dental and prescription plans with little to no deductibles free generic prescriptions and free preventative health services
- Flexible Spending Account plans for Health Care and Daycare
- State Employees Credit Union
To learn more pleaseclick this link: STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
Please contact for additional information concerning this recruitment. Online application are strongly preferred. A resume and cover letter are strongly encouraged for this position.Please upload on Word or PDF file that includes your combined cover letter and resume using the Transcript upload function or via the JobAps Other tab.
U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S Military form DD214 verifying honorable discharge form services prior to starting employment (and may be request prior to interview). Permanent State employees do not need to submit proof of Veterans status.
If you are unable to apply online or encounter difficulty attaching the required or optional documentation. You may submit via email to Please be sure to include your name identification number (Easy ID# and job announcement number on any documentation to ensure timely processing.
Completed application required documentation and any required addendums may be mailed to
Maryland Department of Labor/Office of Administration
ATTN: Tiffany LottMallard
100 S. Charles Street 5th Floor Tower 1
Baltimore Maryland 21201
For additional information please contact Tiffany LottMallardor via email
Maryland Department of Labor is an equal opportunity employer. It is the policy of LABOR that all persons have equal opportunity and access to employment opportunities services and facilities without regard to race religion color sex age national origin or ancestry marital status parental status sexual orientation disability or veteran status.
Required Experience:
Manager
Employment Type
Full-Time
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