Professional Services Field Consultant
Professional Services Field Consultant
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Job Description
Professional Services Field Consultant
Location:Bangalore
Shift Timings: EST/EMEA
About Rubrik:
Rubrik (NYSE: RBRK) is on a mission to secure the worlds data. With Zero Trust Data Security we help organizations achieve business resilience against cyberattacks malicious insiders and operational disruptions. Rubrik Security Cloud powered by machine learning secures data across enterprise cloud and SaaS applications. We help organizations uphold data integrity deliver data availability that withstands adverse conditions continuously monitor data risks and threats and restore businesses with their data when infrastructure is attacked.
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About the Professional Services Team:
Mission: Empower Rubrik customers to achieve their full potential by providing exceptional technical expertise strategic guidance and personalized support.
Vision :The Professional Services team at Rubrik is dedicated to helping our customers succeed. The team offers a comprehensive range of services designed to accelerate the digital data security transformation and maximize the value of Rubrik investment.
Overview of the Role and Responsibilities:
- Product Implementation: Seamlessly deploy and configure Rubrik solutions to meet specific customers needs.
- Training and Education: Equip customers with the knowledge and skills to effectively manage and leverage Rubrik solutions.
- Consulting: Leverage the deep industry expertise to address unique business challenges and develop tailored solutions.
- Process Adherence : The consistent and accurate following of established procedures guidelines and standards within Professional Services organization
What Success Looks Like:
- Accelerated Time to Value: Drive rapid adoption of Rubiks solutions enabling customers to realize significant benefits quickly.
- CSAT : Positive CSAT scores and Customer accolades
- Peer recognition : To Demonstrate the effectiveness as a team player
Required Technical Skills:
- Virtualization: VMware HyperV Nutanix
- Scripting: GraphQL API PowerShell Python
- Networking: Distributed and standard switching
- Databases: Oracle SQL Exchange SAP HANA (and other nonMS databases)
- NAS Systems: Understanding and integration of various NAS vendor technologies
- Cloud Providers: Expertise in Azure AWS and GCP including cloud architecture and deployment of cloud resources
- Kubernetes: Understanding and integration of Kubernetes (preferred)
Interpersonal Skills :
- Technical Mastery: Leverage your deep understanding of Backup architecture to provide expert guidance and support
- Technical Prowess: Proven experience in networking storage and datacenter operations.
- ProblemSolving: A strong aptitude for troubleshooting complex technical issues.
- Customer Focus: A passion for delivering exceptional customer experiences.
- Communication Skills: Excellent verbal and written communication skills.
- Team Player: Ability to collaborate effectively with crossfunctional teams
Qualifications:
- Bachelors degree in Computer Science or related field
- 7 years of experience in Professional Services and Customer Support role
- Experience in Data Backup industry
- Strong problemsolving and analytical skills
- Excellent communication and teamwork abilities
- Experience with cloud platforms (AWS GCP Azure)
#LIAS2
Join Us in Securing the Worlds Data
Rubrik (NYSE: RBRK) is on a mission to secure the worlds data. With Zero Trust Data Security we help organizations achieve business resilience against cyberattacks malicious insiders and operational disruptions. Rubrik Security Cloud powered by machine learning secures data across enterprise cloud and SaaS applications. We help organizations uphold data integrity deliver data availability that withstands adverse conditions continuously monitor data risks and threats and restore businesses with their data when infrastructure is attacked.
Linkedin X (formerly Twitter) Instagram Rubrik
Inclusion @ Rubrik
At Rubrik we are dedicated to fostering a culture where people from all backgrounds are valued feel they belong and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the worlds data.
Our goal is to hire and promote the best talent regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
Our inclusion strategy focuses on three core areas of our business and culture:
Our Company: We are committed to building a meritbased organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging can thrive and do their best work. Your contributions help us innovate and break boundaries.
Our Communities: We are dedicated to expanding our engagement with the communities we operate in creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik contributing to safer and stronger communities.
Equal Opportunity Employer/Veterans/Disabled
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures providing documents in an alternate format using a sign language interpreter or using specialized equipment.
Required Experience:
Contract
Employment Type
Full Time
