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Who We Are
Tonal is the smartest home gym and personal trainer. It has completely revolutionized the way people work out at home with its sleek design and advanced A.I. technology. Weve united a diverse team of experts and decades of research to reinvent strength training making it more efficient more effective and more engaging.
With this in mind we want to bring that same innovative approach to the workplace. At Tonal we continue our shift of emphasis by growing our instrumental team. We collectively weave our knowledge and creativity as we redefine the future of fitness. We are passionate about building products that transform lives and building teams that transform the status quo. Together we can be our strongest.
Overview
Tonal is looking for a Showroom Manager to lead our Showroom at Cherry Creek. In this role you will be critical in executing our retail strategy. Youll be leading the sales floor and working closely with various departments to provide an exceptional client experience. This role reports to the District Manager. If youre passionate about fitness have a high bar for client experience and love to think out of the box Tonal is the place for you.
What You Will Do
Develop a deep knowledge and understanding of Tonals product and Brand image.
Drive an entrepreneurial spirit and continuously innovate to achieve desired results.
Lead all store operations efficiently (scheduling store budget store maintenance sales goals merchandising and stocking).
Drive a profitable showroom by enrolling the entire team to achieve your sales plan; by utilizing company tools to plan to meet sales targets with labor hours strategically; by accurately tracking labor hours and expenses.
You are responsible for hours management and scheduling for your team.
Connect with your team to develop exceptional client relationships and promote a sales culture to build productivity.
Develop an immersive and personalized demo experience to discover clients needs and meet their goals with Tonal as the solution.
Hold the team accountable for followup with instore leads and drive business to move clients through the sales process.
Conduct phone and/or email outreach to clients to communicate updates and followups using Tonal CRM System (Salesforce)
Train and develop team members to promote growth and development.
Proactively recruit interview and select qualified diverse candidates to build a talent pipeline to achieve business goals.
Execute and oversee the hiring process including interviews and onboarding.
Build store presence in the community by fostering positive relationships with clients and other retailers.
Implement grassroots marketing initiatives to grow the brand & influence the market.
Create a timeline of events for the store by settingup instore events with partners.
Stay in the know of market growth opportunities & leverage those to benefit store and brand performance.
Responsible for ensuring the store meets company guidelines in operating opening and closing procedures.
Where Standard Operating Procedures do not exist partner with the corporate retail team to develop policies and procedures.
Have an indepth understanding of competitors in the field.
You unpack boxes for inventory as required (boxes can weigh 5 30 lbs)
Who You Are
2 years of sales management experience in retail fitness service or hospitality industries preferred
Strong verbal and written communication skills. Youre invigorated by interaction with clients whether groups or individuals. You are approachable a good listener and an enthusiastic brand representative
Youre passionate about driving for results.
Youre flexible and have the ability to adapt quickly and react positively to business needs and changes in strategies.
Youre organized especially with time management and you follow through on next steps.
Youre experienced in understanding sales reports and identifying business trends.
Open to working a standard retail schedule including evenings weekends and holidays.
Applicants are a minimum of 18 years of age.
Physical Requirements:
Requires bending stooping reaching up and lifting up to 50 pounds.
Ability to walk for extended periods of time.
Ability to stand for extended periods of time.
Ability to perform routine tasks for extended periods of time.
Ability to look at a computer screen for extended periods of time.
Use of hands and/or arms while performing client demos.
Extra Credit
Fitness industry experience
Luxury or highend product sales experience
Proficiency with Apple Products Google Suite and Salesforce is a plus.
At Tonal we believe that the unique and varied lived experiences of our teammates contribute to our overall strength. We dont just appreciate differences we celebrate them and we always seek people that represent a wide variety of backgrounds. Were dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. If your experience aligns with what were looking for (even if you dont check every single box) send us your application. We would love to hear from you!
Tonal is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence dignity integration and equality of opportunity. Should you have any accommodation requests please reach out to us via our confidential email All requests will be addressed and responded to in accordance with Tonals Accessibility Policy and local legislation.
At Tonal we believe that the unique and varied lived experiences of our teammates contribute to our overall strength. We dont just appreciate differences we celebrate them and we always seek people that represent a wide variety of backgrounds. Were dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. If your experience aligns with what were looking for (even if you dont check every single box) send us your application. We would love to hear from you!
Tonal is committed to meeting the diverse needs of people with disabilities in a timely manner that is consistent with the principles of independence dignity integration and equality of opportunity. Should you have any accommodation requests please reach out to us via our confidential email All requests will be addressed and responded to in accordance with Tonals Accessibility Policy and local legislation.
Required Experience:
Manager
Full-Time