Staff Technical Writer - BangaloreIndia
Staff Technical Writer - BangaloreIndia
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Job Description
Categorydefining tech.Careerdefining work.
Lots of tech companies disrupt. But many fail when they try to scale. Were different. CockroachDB makes it easier for companies to build and scale apps. This is how and why were helping some of the most innovative companies on the planet. We tackle problems headon and focus on solutions that create lasting impact.
Because when our customers win we all win.
The Role
Were seeking a highly experienced Technical Writer to join our worldclass Documentation team.As a member of this team youll create outstanding content that helps our customers succeed. You will develop and maintain documentation spanning the product areas of Security Deployment and Operations. Youll plan and drive special projects pair with other writers and collaborate on projects with engineering teams support and product management. Your wideranging experience and technical proficiency will enable you to collaborate with other highly talented colleagues to deliver comprehensive reference documentation and instructive tutorials and howto guides. At the same time well value your insightful feedback as we seek to continuously improve our product and processes. You will:
- Develop technical expertise in CockroachDB expand your skills in related technologies and learn the perspectives of our users as they learn to configure and use CockroachDB and troubleshoot and solve problems..
- Document feature overviews and provide guidance for enterprise architects operators and admins as they evaluate CockroachDB.
- Explain CockroachDB security concepts features and bestpractice guidance.
- Guide operators and admins to make the best use of CockroachDBs features to maintain and administer clusters in selfhosted environments and CockroachDB Cloud.
- Enable users to efficiently integrate CockroachDB with their organizations existing infrastructure security policies and operations practices.
- Write bestinclass documentation that meets our users needs including: explanations tutorials references and howtos. Provide clear explanations of complex topics and features in collaboration with engineers and product managers.
- Help define and evolve the teams processes tooling and style conventions.
- Collaborate with other teams such as Engineering Product Training Support and Customer Success to keep our documentation uptodate effective and usercentric.
The Expectations
In your first 30 days youll follow a custom onboarding plan authored by your manager which includes Cockroach University course material review of internal documentation information sessions about our product and company handson time with the product and discussions with your manager and colleagues. We believe that its important to take this first month to become familiar with our technology and our company so you will use CockroachDB throughout this period and beyond.
During this initial onboarding you will develop enough expertise to begin your first documentation project. You will also start to review and edit documentation written by other technical writers on the team.
Within about three months youll be fully integrated into the team and work with one or two product managers and engineering teams to learn their product area and strategic focus. You will also begin contributing to efforts related to documentation conventions processes and tools to help increase the efficiency and effectiveness of the team.
You Have
- 58 recent years of experience producing documentation for technical audiences.
- Experience using most of the following: Unix/Linux systems public cloud services containers and orchestration databasespecific technologies SaaS tools for developers Git and docsascode workflows.
- Experience with tools concepts and best practices related to networking security DevOps and infrastructure as code.
- Software development or system administration experience.
- Extensive experience related to the listed job responsibilities of authoring and collaborating on documentation
The Team
BabuSrithar Site Lead India
BabuSrithar is the Site Leader for India. He is responsible for our growth strategy and cultural champion in the region. He is passionate about building highquality software products and lean teams by leveraging everyones potential. He enjoys working with people and learning along the way. Before joining Cockroach Labs BabuSrithar held senior leadership positions at companies like Nutanix Clumio and recently he was VP of engineering at Apty where he led the engineering globally. When not at work he enjoys his time with his 3 year old and family.
Mike Lewis Manager Documentation at Cockroach Labs
This role reports to Mike Lewis. Mike has been working on docs for nearly two decades with past roles in DevOps and documentation across SaaS media and finance. He enjoys the challenge of helping the team at CRL iterate on our already impressive docs and processes working with an incredibly talented and kind team and getting to know such an innovative product and its impact on customers. Outside work Mike enjoys spending time with his wife and kids collecting music and listening to public radio.
- Org Structure: Cockroach Labs has a centralized Docs Team in the Education Department which is part of the Product Division.
- Collaboration: Docs team members are embedded with product engineering teams and work closely with product managers and engineering leads to plan and execute docs for their product areas. The Docs Team meets weekly to discuss matters of shared interest. Writers also rotate membership on subteams focused on style and release notes. Engineers and product managers provide subjectmatter expertise and technical and reviews. Writers provide peer review for each other.
- Growth: Team management maintains an internal Competencies table to provide a shared basis for team member leveling and to enable managers to focus on growth opportunities with each writer.
- Culture: Cockroach Labs continually works to foster an environment of respect among team members with open communication high achievement and worklife balance. Within the company the Docs team is valued for the support our content and expertise provides to the business.
Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process please email us at .
Cockroach Labs has a hybrid work model with Roachers that are local to one of our offices coming in on Mondays Tuesdays and Thursdays and working flexibly the rest of the week. While weve learned valuable lessons working remotely nothing can replace the connection creativity and fun that occurs when Roachers get together and we are committed to fostering a workplace that encourages collaboration and allows us all to do our best work.
Benefits
- Stock Options
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Professional Development Funds
- Flexible Time Off
- Paid Holidays
- Paid Sick Days
- Paid Parental Leave
- 401(k) Plan
- Mental Wellbeing Benefits
- And more!
Required Experience:
Staff IC
Employment Type
Full-Time
