Truck Service Manager
Truck Service Manager
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Job Description
Job Summary:
TriCounty International Trucks in Warren is seeking a highly organized detailoriented individual to join our team as a Truck Service Manager. This is a fulltime salaried administrative position in the Medium & Heavy Duty truck industry working at our dealership in Warren Michigan. As the Truck Service Manager you will be responsible for overseeing all aspects of our service department including managing a team of mechanics ensuring efficient and timely repairs and maintaining quality customer service.
Compensation & Benefits:
We offer a competitive salary and a comprehensive benefits package including medical dental and vision insurance paid time off and opportunities for growth and advancement within the company.
Responsibilities:
Oversee and manage the daytoday operations of the service department
Hire train and manage a team of mechanics and service technicians
Schedule and assign work to ensure efficient and timely completion of repairs
Ensure all repairs are of high quality and adhere to safety standards
Monitor inventory and order supplies as needed
Maintain strong relationships with customers addressing any concerns or issues in a timely and professional manner
Analyze and manage department budgets and expenses
Implement and enforce safety procedures and protocols
Keep uptodate with the latest industry trends and advancements
Conduct performance evaluations and provide coaching and feedback to employees
Collaborate with other departments to ensure a seamless workflow and customer experience
Requirements:
Bachelors or Associates degree in Business Administration is preferred Automotive Technology or a related field preferred. Will look at experience as an alternative.
Previous experience in a management role preferably in the auto industry
Strong leadership skills and ability to effectively manage and motivate a team
Excellent organizational and time management skills
Knowledge of automotive repair and maintenance processes
Understanding of budgeting and financial principles
Excellent communication and interpersonal skills
Proficient in Microsoft Office and knowledge of industryspecific software
EEOC statement:
TriCounty International Trucks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Required Experience:
Manager
Employment Type
Full-Time
