Surgical Scheduling

• Performs all duties of PCS III
• Schedules patient surgeries pretesting; completes delivers and files all associated paperwork in an accurate and timely manner.
• Is knowledgeable in the use of the MGH OR Schedule and Information System OR Scheduling System MOSAIC and the PATA Online Scheduling preadmission testing program.
• Schedules PATA Preoperative and PostOperative appointments in a timely and courteous manner; prepares appropriate paperwork and confirms that any necessary followup is scheduled at the appropriate time in the future.
• Ensures completed consents orders and H&P is sent to PATA or SDSU to be present for the patients surgery. Forwards all original copies to the Medical Records Department.
• Consistently provides patients/family with copies of surgery instructions for appropriate type of admission.
• Checks patients insurance by performing an EDI check to make sure it is active and requests referrals if required. Contacts patient insurance companies in a timely manner to obtain precertification for surgery as necessary.
• Ensures that required preauthorization forms are filled out by either the physician or the nurse when necessary.
• Refers patients to Patient Financial Services for financial counseling as appropriate.
• Distributes information to patients pertaining to surgery and preadmission testing directions to appointments maps etc (prior to surgery).
• Answers patient/family questions regarding appointments surgical procedures and preoperative instructions as appropriate. Refer all medical questions to the appropriate person.
• Arranges for interpreter services as needed prior to patients preoperative postoperative and PATA appointments as well as day of surgery.
• Ensures that all demographic data in the patients medical record is current and complete; directs to MGH Registration and Referral Center (RRC) if applicable.
• Builds referral shells for referral authorization in EPIC CADENCE
• Reschedules any cancelled surgeries in a timely manner.
• Responds to requests from billing service or third party carriers for information corrections etc. related to the physicians surgical procedures.
• Schedules tests utilizing DECRAD and ROE when appropriate
• Completes requisition slips for mammograms labs radiology PATA testing and other specialty tests
• Ensures equipment requested by the physician is entered in the OR Scheduler. Schedule interop U/S guidance when requested by the physician.
• Request the presence of a company representative for new procedure when indicated
• Enter requested surgeries from Gyn/Oncology IVF and Urogynecology into the OR Scheduling System.
• Assist other Gyn offices to find OR time outside of their block time when necessary.
• Sends a confirmation email to the physician once the patient is confirmed for surgery. Enters the information into LMR and add postoperative appointments to the to do list for nurses.
• If a case will go beyond 5:00 pm contact the appropriate OR Administrator to request approval.
• Schedule first and second trimester D&E requests from the OB department or physicians. If there are no slots available in a timely manner find open OR time and physician coverage.
• Transcribe the weekly schedule and send out to all relevant individuals in the department. Post it in all the pods in Gyn.
• Assures that Attending Physician has been credentialed to perform requested OR procedure through checking MGH Delineation of Privileges.

General Patient Care Responsibilities

• Photocopies/files/scans and submits patientrelated paperwork (operative notes consultation/medical necessity letters etc) in an accurate and timely manner.
• Respond to requests from physicians offices family or government agencies for letters of medical necessity letters to schools copies of medical records etc. as necessary.
• Interacts in a courteous manner with physicians nurses and administrative staff within and outside of MGH to coordinate care of patients obtain referrals provide feedback answer questions etc.
• Provides clerical support to providers as needed
• Provides cross coverage with other OR Coordinators
• Performs other duties as assigned

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