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This position is a float position which will require the individual to work between two Cancer Center sites located in Waltham and Concord covering all aspects of the practice included but not limited to check in check out new patient intake as well as insurance coordinator role.
Perform all duties and responsibilities of a PSC I and II.
Coordinates the scheduling of multiple appointments using multiple systems and resources.
Possesses a thorough knowledge of all HMO managed care other third party insureres and available patient financial services/resources.
Identifies/communicates to the Practices leadership issues of process creating inefficiences within the operation. Assists in their resolution working within the pod and with management for the department as a whole.
Assists with workflow and schedules to insure an efficient daily operation.
Troubleshoots workflow issues as needed.
Works to insure HIPAA Confidentiality and Privacy Policies are full implemented.
Assists with special projects as required. Projects may include compliance hospital issues and/or Operations Improvement Initiatives.
Demonstrates experience to interface with various levels of the practice especially with the knowledge and issues related to managed care.
Knowledge of EPIC electronic medical record system.
Ability to work independently with limited supervision resolve issues and strong organizational skills.
Demonstrates effective interpersonal and communication skills.
Effectively interacts with all levels of management.
Demonstrates knowledge of HIPAA Confidentiality and Privacy policies.
Demonstrates an understanding of Disaster protocols to include: fire safety code calls per the mandatory training as outlined by MGH and JCAHO guidelines.
Associates Degree in Secretarial Science/Business or a Secretarial Training Certificate Programstrongly preferred.
Minimum of 3 years work experience in medical group practice billing and/or managed care setting required.
Required Experience:
Chief
Full-Time