Technical Support
Technical Support
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Job Description
Gatisofttech is a five days working software company in Surat city. We are developing solutions in PHP Laravel Asp iOS and Android since 2002.
Job description
Female Candidate has to give support from Office via Telephone Chat and Email.
Male Candidate Job Role is different then inhouse support. Please check other job post for more details.
Primary Job
- Providing technical support to the clients via different modes i.e. telephonic chat Email etc.
- Majorly handle the software support calls from the clients.
- Handle software customer complaints and provide appropriate solutions & alternatives within the time limit.
- Take remote desktop using any desk and help to solve software queries.
- Good knowledge of Report Designing in Data report is an added advantage.
- Software training will be provided.
Skills
- Basic knowledge of Computer Applications and softwares
- Troubleshooting software and Windows OS configuration.
- Candidate must be good with Gujarati Hindi and English communication skills along with pleasing personality.
Candidates with Software or IT background only apply.
Job Types: Fulltime Regular / Permanent
Job Location: Surat
Salary: 12000..00 per month According to Experience)
Schedule:
- Day shift
*Speak with the employer*
Employment Type
Full-Time
