Job Summary
Develops and implements policies programs and financial objectives for assigned departments in relation to function pertaining to transportation storage vendor selection distribution or inventory control as well as nonmanufacturing operational policies objectives and initiatives of large and multifaceted areas/departments within the University. Participates in preparing department budgets and in setting department goals. Ensures continuity and quality customer service between University departments and community.
Responsibilities
1. Vendor management for facility services such as janitorial landscaping security food services etc. 2. Manage tenant relations over the Real Estate Administration portfolio including tenant meetings survey development website report help desk oversight etc. 3. Research lease terms for managed properties work through others to ensure terms are met. 4. Develop and implement customer service human resources and financial objectives for assigned departments consistent with the Universitys goals and objectives. 5. Analyze customer complaints concerns and suggestions and providing appropriate follow through to ensure superior customer service. 6. Manage departmental budgets including operating and capital budgets estimate budgetary requirements for special projects and oversee purchases and inventory. 7. Administer new and existing department programs and services to internal and external customers. 8. Assume authority and perform functions of the department director in his/her absence. 9. Participate in department HR management including recruitment performance evaluation and retention of staff. 10. Facilitate cooperative and collaborative relationships with the community and other institutions. 11. Authorize the purchase and implementation of new technology resources and equipment. 12. Serve as part of the department management team providing leadership and guidance to other departmental employees. 13. Participate in development and interpretation of department policies to ensure compliance with Universitys policies and regulatory requirements. May authorize exceptions to department policy and procedures related to assigned departments. Ensure compliance with Federal and state regulations. 14. Establish internal objectives and implement procedures to meet goals. Assist in setting department short and longterm goals.
Minimum Qualifications
Bachelors degree in Business or Public Administration a related area or equivalency (one year of education can be substituted for two years of related work experience) required; plus six years of progressively more responsible management experience; and demonstrated leadership human relations and effective communication skills also required. Masters degree in Business Administration or related area preferred. This position is not responsible for providing patient care. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.