Lead Software Engineering- Middleware Reliability Engineering
Lead Software Engineering- Middleware Reliability Engineering
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1 Vacancy
Job Description
Transform global payment systems through automation and innovation
About The Role
Join Visas Middleware Reliability Engineering team to revolutionize how we deliver and maintain Middleware products supporting critical payment systems. Youll lead handson software engineering efforts for our automation and observability initiatives ensuring the seamless processing of billions of transactions across the worlds largest payment network.
What Youll Do
- Drive Resiliency and Availability: Partner with Platform Engineering and Product teams to enhance middleware reliability across Visas network implementing operational best practices and integrating quality measures throughout the product development lifecycle.
- Champion Automation: Design and develop robust automation solutions using Python Java and Go to streamline deployment monitoring and incident response processes for our middleware infrastructure.
- Infrastructure as Code: Leverage your expertise in Terraform and Ansible to manage and provision infrastructure components ensuring consistency and repeatability across our environments.
- CI/CD Optimization: Enhance our continuous integration and continuous delivery (CI/CD) pipelines using Jenkins and git to accelerate software delivery and improve code quality.
- Observability Enhancement: Integrate middleware products with Prometheus Grafana ELK and inhouse monitoring tools to provide comprehensive observability into system health performance and potential issues.
- Drive Innovation: Lead our evolution toward cloudnative solutions and modern DevOps and Observability practices.
- AI Integration: Develop integrations with AI/ML frameworks chatbots and agents to enhance automation and operational intelligence.
- Lead Technical Growth: Mentor team members on software development and promote DevOps best practices across the organization.
Why Youll Love It
- Meaningful Impact: Your automation will help process billions of transactions globally
- Technical Growth: Work with cuttingedge technologies and shape architectural decisions
- Professional Development: Regular learning opportunities and conference attendance
- WorkLife Integration: Flexible hybrid schedule 23 days in office)
- Inclusive Environment: Join a team that values diverse perspectives and collaborative problemsolving
Security Focus
- Experience with HashiCorp Vault and secret management
- Understanding of security best practices and PCI and SOC compliance requirements
- Experience implementing and troubleshooting mutual TLS authentication protocols for secure servicetoservice communication in distributed systems is required.
- Understanding of security best practices and PCI and SOC compliance requirements
- Knowledge of identity and access management principles
What Makes You Thrive
- Youre passionate about automation and infrastructure as code
- You enjoy mentoring and knowledge sharing
- You approach problems systematically and thoughtfully
- You value collaboration and clear communication
- Youre eager to learn and adapt to new technologies
Team Culture
Youll join a collaborative environment that:
- Embraces diverse perspectives and innovative solutions
- Promotes knowledge sharing and continuous learning
- Values worklife balance and sustainable practices
- Encourages experimentation and creative problemsolving
- Supports career growth and professional development
Impact & Growth
In this role youll:
- Set the Middleware Reliability Engineering vision and strategy at Visa
- Mentor and grow technical talent
- Drive adoption of modern DevOps practices
- Influence architectural decisions
- Build systems that process billions in transactions
- Pioneer AI/ML integration in operational tooling
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications
- 10 years of relevant work experience with a Bachelors Degree or at least 7 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 4 years of work experience with a PhD OR 13 years of relevant work experience.
Preferred Qualifications
- 12 or more years of work experience with a Bachelors Degree or 810 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 6 years of work experience with a PhD
Technical Foundation
- 10 years of proven experience in Software Development or DevOps roles with a strong focus on middleware technologies and infrastructure automation.
- Proven track record of automating complex tasks and processes to improve efficiency and reliability using Python Go Java or similar.
- Solid understanding of Linux/Unix systems networking protocols certificate management secret management system design cloud platforms (AWS Azure GCP) and containerization (Kubernetes Docker)
- Proficiency with monitoring tools (Prometheus Grafana Datadog etc. logging systems (ELK stack Splunk) and tracing tools (Jaeger Zipkin).
- Handson experience with CI/CD pipelines and Jenkins.
- Proficiency in infrastructureascode tools such as Terraform and Ansible.
- Handson experience with CI/CD pipelines and Jenkins.
- Familiarity with AI/ML frameworks and chatbot/agent integrations for operational automation
Middleware Expertise
- Understanding of middleware technologies (Message Queues Service Bus API Gateways Caching servers)
- Experience with application servers (Tomcat nginx JBoss WebSphere)
- Proficiency in troubleshooting and performance optimization of distributed systems at multiple layers.
Education
- Bachelors or Masters degree in Computer Science or related field or equivalent experience
- We value handson experience and continuous learning over specific degrees
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 510 of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 178400.00 to 258750.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
