Strategic Account Manager
Strategic Account Manager
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Job Description
Account Growth & Client Relationship
- Develop and execute strategic plans to grow ISV account revenues.
- Identify upsell and crosssell opportunities that align with client goals. Collaborate with internal teams to deliver tailored solutions.
- Build longterm relationships with Clevel and senior executives. Act as a trusted advisor addressing client concerns and ensuring satisfaction.
- Conduct regular business reviews to align Divamis offerings with client priorities.
Strategic Planning
- Leverage market trends competitor insights and client data to identify growth opportunities.
- Forecast account metrics including revenue and renewal rates and report progress to leadership
- Bring thought leadership to clients showcasing industry insights and best practices
Metrics and Reporting
- Achieve assigned revenue targets and client satisfaction scores.
- Maintain CRM accuracy to track activities and opportunities effectively.
Experience: 812 years of experience in IT services account management with a proven track record of driving growth in ISV or technologyrelated accounts.
Domain Knowledge: Strong understanding of IT services software development and digital transformation solutions for ISVs.
Sales Acumen: Demonstrated ability to identify opportunities build business cases and close complex sales deals within existing accounts.
Relationship Building: Exceptional ability to build and nurture strong client relationships with Clevel and senior executives.
Strategic Thinking: Proven ability to craft and execute account strategies aligned with client business goals.
Analytical Skills: Strong ability to forecast analyze data and derive actionable insights.
Communication Skills: Excellent written verbal and presentation skills for internal and external stakeholders.
Education: Bachelors degree in Business Administration IT or related fields. MBA preferred.
Required Experience:
Manager
Employment Type
Full-Time
