Manager Business Analytics
Manager Business Analytics
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Job Description
Were building a relationshiporiented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit CIBC
What youll be doing
The Manager Business Analytics is a highly skilled and motivated individual responsible for working with stakeholders across the organization as part of a program/project team to successfully develop/design/configure and implement a new system or process. This is accomplished by the Manager Business Analytics partnering with business end users technical teams vendors and other stakeholders gathering and documenting business requirements documenting current and future process flows creating use cases and test plans and planning and managing the user acceptance testing effort for that new system or process. The Manager Business Analytics may lead a team of Business Analysts in their role on a project/program to fulfill some of the key accountabilities below. The Manager Business Analytics works closely with the program/project Manager(s) and is expected to use independent judgement and exhibit autonomy when performing daily tasks proactively address problems and issues within their scope of responsibility as well as identify areas for possible improvements.
How youll succeed
Requirements Gathering
Collaborate with stakeholders including business users project managers and developers to gather and document detailed business requirements
Conduct interviews workshops and brainstorming sessions to elicit requirements ensuring a comprehensive understanding of business needs
Analyze and validate requirements ensuring they are feasible and aligned with project objectives
Derive solutions to complex business or technologyneeds across diverse scope; applies through novelproject approaches
Documentation of Process Flows
Create clear and concise process flow diagrams mapping out current and future state processes
Identify and manage changes to key and nonkey controls in project/program scope
Identify process gaps inefficiencies and areas for improvement
Collaborate with stakeholders to validate process flows and ensure accurate representation of business operations
Test Planning and Management
Develop comprehensive test plans with test objectives and test cases (including negative test scenarios) based on gathered requirements
Coordinate with technology development teams to ensure appropriate test environments are set up and ready for testing activities
Execute and manage test activities including test defect management and reporting
Collaborate with stakeholders to perform User Acceptance Testing (UAT) ensuring alignment with business requirements
Project Support
Work closely with program/project manager(s) providing support throughout each project lifecycle phase
Assist in project planning tracking progress and managing project documentation
Proactively identify and manage of roadblocks
Identify and track problems proactively drivedelivery of mitigation
Collaborate with crossfunctional teams to ensure smooth project delivery
Creation and distribution of meeting meetings for meetings you lead
Project Planning and Monitoring for BArelated Activities:
Partner with program/project Manager(s) in developing detailed project plans including timelines milestones and resource allocations
Monitor project progress against established plans identify potential risks or issues and propose mitigation strategies
Use independent judgment and resourcefulness todetermine methods and approaches to work andindependently implement solution
Stakeholder Management for BArelated Activities:
Collaborate with crossfunctional teams including business units functional groups IT departments and external vendors to ensure clear communication and coordination throughout the project
Liaise with internal and external sources; executiveleadership within and outside of project acts as anintegrator across all disciplines
Provide insights to seniorlevel audiences derivedfrom practice and business knowledge
Facilitate regular meetings workshops and presentations to update stakeholders on activity status and risk and issue resolution
Documentation and Reporting
Create comprehensive project documentation including business requirements functional specifications use cases and process flows
Develop and maintain project artifacts such as the business requirements document (BRD) test plan and process flows
Assist the program/project manager(s) in preparing status reports dashboards and presentations to communicate activity status risk and issues to senior management and PMO as requested
Process Improvement
Continuously evaluate and improve project management methodologies tools and templates to enhance project efficiency and effectiveness
Identify areas for process optimization and contribute to the development on best practices within the PMO
Provide recommendations for streamlining workflows and implementing standardized project management practices
Lead the of development of solutions
Leadership
Share subject matter expertise to develop colleagues and project teams
Lead and mentors a team of BA resources
Who you are
Proven experience as a Business Analyst in a Waterfall or Agile project management environment preferably within the banking or financial services industry
Minimum 10 years experiences as a Business Analyst preferably at a financial institution
Strong understanding of project management principles and methodologies
Expert in requirements gathering techniques including interviews workshops and documentation analysis
Expert in process flowcharting techniques including the ability to create clear and detailed process flow diagrams using industry standard tools
Experience leading the test planning and management process including test plan development test case creation traceability documentation that all business requirements have been met coordination of test case and defect management
Expert communication and collaboration skills with the ability to effectively engaged with stakeholders at all levels
Expert analytical and problemsolving skills with the ability to translate business requirements into actionable test cases project tasks and deliverables
Ability to prioritize and manage multiple tasks simultaneously in a dynamic fastpaced environment
Detailoriented mindset with a focus on accuracy and quality
Proficient in MS Office Suite and Visio
College degree required
Experience with JIRA Confluence or other industrystandard test management tools is a plus
Familiarity with banking operations banking regulations and financial systems is a plus
Experience leading a team of BAs is a plus
Professional certification such as CBAP (Certified Business Analysis Professional) is a plus
At CIBC we offer a competitive total rewards package. This role has an expected salary range of $130K $160K for the Chicago IL market based on experience qualifications and location of the position. The successful candidate may be eligible to participate in the relevant business units incentive compensation plan which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employees needs; including Medical Dental Vision Health Savings Account Life Insurance Disability and Other Insurance Plans Paid Time Off (including Sick Leave Parental Leave and Vacation) Holidaysand 401(k) in addition to other special perks reserved for our team members.
This position does not offer visa sponsorship.
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What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* a vacation offering wellbeing support and MomentMakers our social pointsbased recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attributebased assessment and other skills tests (such as simulation coding MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
IL120 S LaSalle St 11th FlEmployment Type
RegularWeekly Hours
40Skills
Analytical Thinking Client Service Leadership Project Controls Project Delivery Project Management Project Planning Technology OperationsRequired Experience:
Manager
Employment Type
Full-Time
