Warranty Project Manager
Warranty Project Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Location:
Mount Pleasant Pennsylvania United States of AmericaJob ID:
R0080299Date Posted:
Company Name:
HITACHI ENERGY USA INCProfession (Job Category):
Project/Program ManagementJob Schedule:
Full timeRemote:
NoJob Description:
Job Title: Warranty Project Manager
The opportunity
Join Hitachi Energy as a Warranty Project Manager and play a key role in ensuring the successful and customer support of all orders in our HV Service division. This position offers a unique chance to collaborate directly with our commercial operations team manage warranty orders and provide timely responses to both internal and external customers. Youll be responsible for coordinating warranty service monitoring costs and ensuring customer satisfaction through effective communication and project management. This is your opportunity to make a significant impact on our operations and customer relationships all while working in a dynamic and supportive environment.
How youll make an impact
- Collaborate with the commercial operations team to review and audit order handoffs.
- Manage warranty orders to ensure timely customer support and proper financial management.
- Verify order documents and engage with the commercial team during project closeout.
- Coordinate warranty service including cost monitoring and customer communication.
- Facilitate communication between commercial operations and field/production teams.
- Manage the Accounts Receivable (AR) list for the HV Service portfolio.
- Ensure ontime payment for current and future sales orders.
- Communicate directly with customers regarding project updates scheduling and documentation.
Your background
- Work authorization to work for Hitachi Energy in the United States.
- Strong customer focus and ability to manage multiple project timelines.
- Excellent organization and time management skills.
- Strong written and verbal communication interpersonal and intercultural skills.
- Experience with SAP and proficiency in Excel and PowerPoint.
- Project management processes and tools experience is a plus.
- Knowledge of high voltage products services and their application is preferred.
- Willingness to travel occasionally.
More about us
At Hitachi Energy we foster a collaborative and inclusive work environment where you can grow and develop. We value safety and integrity taking responsibility for our actions while caring for our colleagues and the business. Join us and be part of a team that is powering good for a sustainable energy future.
Equal Employment Opportunity (EEO)Females/Minorities/Protected Veterans/Individuals with Disabilities
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Required Experience:
IC
Employment Type
Full-Time
