Oracle CCB SME
Oracle CCB SME
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1 Vacancy
Job Description
OnSite San Francisco CA
Who We Are
Oath Services is recruiting on behalf of a leading technology company in the Information Technology and Services industry committed to delivering innovative solutions that drive operational excellence. Our client fosters a collaborative environment where teams work closely with stakeholders to align technical solutions with business goals emphasizing quality efficiency and continuous improvement. Join us if you’re passionate about leveraging your expertise to optimize critical systems and mentor others in a dynamic setting.
The Role
We are seeking an Oracle CC&B Subject Matter Expert (SME) with a strong background in CC&B workflows configurations and integrations to join a dynamic team in San Francisco CA. You will serve as the technical expert leading quality assurance initiatives developing testing standards and ensuring the reliability of CC&B solutions while mentoring teams to achieve excellence.
Who You Are
- 7 years of experience in software engineering with a focus on Oracle Customer Care and Billing (CC&B) systems.
- Expert in CC&B workflows system configurations and integrations with a deep understanding of CC&B modules and processes.
- Experienced in leading endtoend quality assurance (QA) initiatives including designing and executing comprehensive test plans for CC&B functionality and performance validation.
- Skilled in developing and enforcing quality standards testing methodologies and best practices tailored to CC&B environments.
- Proficient in analyzing and resolving complex system issues ensuring high reliability and operational efficiency of CC&B solutions.
- Adept at using tools like Jira for defect management SQL for data querying and processes for testing validation and workflow optimization.
- Strong collaborator able to work with stakeholders to align solutions with business objectives and a mentor who can train teams on CC&B tools and standards.
What You'll Be Doing
- Serve as the technical expert for CC&B workflows configurations and integrations ensuring alignment with business requirements.
- Lead and oversee quality assurance testing for CC&B modules and processes developing and executing comprehensive test plans to validate functionality and performance.
- Design implement and enforce quality standards testing methodologies and best practices tailored to CC&B environments.
- Identify and resolve complex system issues ensuring CC&B solutions operate reliably and efficiently to meet operational needs.
- Automate testing and validation processes for CC&B systems improving efficiency and reducing manual effort.
- Utilize tools like Jira for defect management coordinating with development teams to ensure timely issue resolution.
- Collaborate with stakeholders to understand requirements ensuring CC&B solutions align with business objectives.
- Provide mentorship and training to teams on CC&B tools workflows and quality standards fostering a culture of excellence and continuous improvement.
Compensation & Package
- Competitive hourly rate and benefits package (specific details to be discussed during the interview process)
- Opportunities for career growth and professional development
- Collaborative and innovative work environment
Employment Type
Full Time
