Client Partner Lead Financial Services Insurance

As a Client Partner Lead for the Financial Services & Insurance segment you will own the strategy revenue goals and client relationships across your portfolio. Youll build and maintain longterm partnerships ensure client satisfaction and drive account growth. In this role youll guide a team of Client Partners supporting them in developing account strategies sharing industry insights and meeting performance goals in line with Accesas 5star customer experience standards.

Working crossfunctionally with Sales Marketing Delivery Presales Legal and Finance youll help shape the strategic direction of our initiatives in the Financial Services & Insurance space.

Responsibilities:

1. Industry Strategy and Market Leadership

• Define and drive the Financial Services & Insurance (FSI) industry strategy aligning with market trends regulations and technologies.
• Act as a thought leader representing Accesa in external forums and shaping industry positioning.

2. Client Relationship Management and Growth

• Own strategic client relationships ensuring proactive communication issue resolution and strategic alignment.
• Develop and maintain client plans that focus on longterm growth crosssell/upsell opportunities and pipeline management

3. Sales Enablement and Commercial Oversight

• Oversee sales and proposal development ensuring offers are aligned with client needs profitability targets and compliance.
• Partner with Delivery to manage project scope pricing and overall account profitability.

4. People Leadership and Talent Development

• Lead and coach a team of Client Partners building capabilities in strategic account management and consultative selling.
• Drive performance through clear goals feedback cycles and professional development.

5. Operational Excellence and Governance

• Manage budgets ensure accurate CRM reporting and foster a datadriven approach to decisionmaking and forecasting.
• Implement continuous improvement based on client feedback and internal evaluations

6. Client Satisfaction and Strategic Stakeholder Engagement

• Monitor and improve client satisfaction metrics facilitating executivelevel reviews and governance sessions.
• Support delivery handovers and turn satisfied clients into advocates through references and comarketing.

Qualifications :

• Deep Industry Knowledge: Proven expertise in the IT sector specifically in Financial Services and/or Insurance keeping up with market evolution regulatory changes and sector best practices.

• Strategic Thinking & Planning: Capable of translating market data client feedback and emerging tech trends into a clear strategy for the industry segment.

• Proven Client Relationship Management: Track record in building trustbased relationships driving revenue growth and ensuring high client satisfaction.

• People Leadership: Experience leading mentoring and coaching teams with a focus on consultative sales account management and collaborative problemsolving.

• Excellent Communication & Presentation Skills: Adept at influencing senior stakeholders (both internal and clientside) creating concise presentations and delivering persuasive proposals.

• Project Delivery Awareness: Familiar with delivery lifecycles from requirements analysis to golive ensuring alignment with client expectations.

• Stakeholder Management: Effective in navigating large complex organizations prioritizing multiple stakeholders and resolving escalations proactively.

• Language Skills: Proficient in German and English (written and spoken) is strongly preferred for engaging with diverse client portfolios.

Additional Information :

Additional information:

At Accesa you can:

Enjoy our holistic benefits program that covers the four pillars that we believe come together to support our wellbeing covering social physical emotional wellbeing as well as worklife fusion.

• Physical Wellbeing: Our wellbeing program includes medical benefits gym support and personalized fitness options for an active lifestyle complemented by team events and the Healthy Habits Club.
• WorkLife Fusion: In very dynamic industries such as IT the line between our professional and personal lives can quickly become blurred. Having a onesizefitsone approach gives us the flexibility to define the worklife dynamic that works for us.
• Emotional Wellbeing: We believe that to maintain our overall health we need to invest in our mental wellbeing just as much as we do in our physical health social connections or in achieving worklife balance.
• Social Wellbeing: As a growing community in a hybrid environment we want to ensure we remain connected not just by the great work we do every day but through our passions and interests.

Remote Work :

Yes

Employment Type :

Fulltime