Concierge

We are seeking a professional and friendly Concierge to join our team in Brunswick United States. As a Concierge you will be the face of our organization providing exceptional customer service and assistance to our guests residents and visitors.

• Greet and welcome guests residents and visitors with a warm and professional demeanor
• Provide information about local attractions restaurants and services in Brunswick and the surrounding area
• Assist with reservations transportation arrangements and special requests
• Handle incoming phone calls emails and messages promptly and efficiently
• Manage package deliveries including receiving logging and distributing items
• Monitor building security systems and respond to any unusual activities or emergencies
• Process and follow up on work orders incident reports and guest concerns
• Collaborate with other departments to ensure seamless service delivery
• Maintain accurate records and logs for key issuance visitor signins and other administrative tasks
• Anticipate guests needs and proactively offer assistance
• Stay informed about local events attractions and services to provide uptodate recommendations

Qualifications :

• High school diploma or equivalent; associates degree in hospitality or related field preferred
• Minimum of three months of experience in a customer service role preferably in hospitality or concierge services
• Excellent verbal and written communication skills in English
• Proficient computer skills including experience with Microsoft Office suite (Outlook Excel Word)
• Strong interpersonal skills with a compassionate professional and engaging demeanor
• Ability to multitask efficiently and prioritize responsibilities in a fastpaced environment
• Excellent problemsolving skills and ability to make independent decisions when appropriate
• Detailoriented with strong organizational skills
• Flexible availability to work various shifts including evenings weekends and holidays
• Knowledge of the Brunswick area and surrounding attractions is a plus
• Ability to maintain a positive and friendly attitude towards guests residents and coworkers
• Team player with a willingness to assist other departments as needed

Additional Information :

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health dental vision retirement benefits shortterm disability longterm disability and paid time off. All Senior Lifestyle positions are eligible to use DailyPay an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID19 vaccination unless exempt due to medical religious or personal beliefs. Government requirements or exclusions may apply.

Remote Work :

No

Employment Type :

Fulltime