Sr Technical Writer
Sr Technical Writer
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Job Description
Procore is looking for a Senior Technical Writer to author edit and review product documentation. In this role youll work with internal resources interview software developers and attend engineering meetings to gather write and publish technical information for varied roles in our construction audience. Youll produce topquality learning materials and technical documentation which includes tutorials FAQs workflow diagrams infographics screenshots and simplified user images.
As a successful Senior Technical Writer at Procore youre motivated passionate and thrive in the fastpaced culture of a dynamic and evolving startup company. You have strong writing skills and the ability to synthesize technical content from an SME and create tutorials that clearly explain the topic/task to endusers based on their persona.
This position reports into Manager Technical Documentation and can be based remotely from the Bangalore India location. Were looking for someone to join us immediately.
What youll do:
Create indepth user guides tutorials FAQs process overviews workflow diagrams and contextual help documentation for complex features and products
Test both the product and its documentation for accuracy and consistency
Work with Stakeholders to set expectations and gather information needed for documentation
Adapt rapidly to a changing industry and be able to adjust responsibilities time and objectives accordingly
Identify problem areas or structural deficiencies and proactively contribute to their improvement
Regular use of a content management system (CMS) to manage the lifecycle of technical documentation including drafting reviewing and publishing content for phased releases (pilot beta GA)
Become a subject matter expert of the Procore platform and how the different tools are used to perform various constructionrelated tasks
Regular communication and synchronization with the Senior Manager of Technical Documentation
Collaborate closely with internal and external customers to address and resolve specific issues.
What were looking for:
Bachelors degree or equivalent experience in English Technical Communication or Journalism 5 years experience working as a Technical Writer or in a related job role
Ability to analyze and synthesize complex content excellent writing and proofreading skills
Strong technical aptitude with an ability to quickly learn new concepts and tools
Ability to write clearly and succinctly for multiple audiences
Excellent work ethic and strong intellectual curiosity
Ability to work quickly efficiently and handle multiple projects simultaneously
Desire and ability to innovate and improve upon current processes
Experience creating infographics to more clearly communicate workflow processes and abstract topics
Track record of effective collaboration with various stakeholders in a fastpaced work environment
Ability to consider and approach topics of interest in new fresh and unique ways
Ability to develop and maintain strong partnerships and networks with others throughout the organization
Ability to move quickly and easily in response to change challenge or new circumstances. To think learn and quickly absorb new information systems and processes.
Ability to identify positive solutions despite available resources to achieve individual and team goals and objectives.
Additional Information :
Perks & Benefits
At Procore we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs learn more details about what we offer and how we empower you to be your best.
About Us
Procore Technologies is building the software that builds the world. We provide cloudbased construction management software that helps clients more efficiently build skysers hospitals retail centers airports housing complexes and more. At Procore we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equalopportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender sex national origin civil status family status sexual orientation religion age disability race traveler community status as a protected veteran or any other classification protected by law.
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Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
