Copyright - Support Specialist
Copyright - Support Specialist
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Job Description
TuneCore is looking for Copyright Support specialist will act as the primary liaison between TuneCore artists and our legal team focusing on rights assertion ownership disputes DMCA claims and other copyright and intellectual property issues. This role involves managing the daily operations of the Copyright Administration team and collaborating with various departments to ensure the integrity and protection of our clients copyrights.
Key Responsibilities:
- Oversee daily copyright operations efficiently managing client tickets and prioritizing workload.
- Process DMCA store and internal claims in accordance with legal standards and company policies.
- Validate legal documents to ensure the legitimacy of releases distributed via TuneCore.
- Collaborate with the legal team to understand claims and take appropriate action.
- Maintain TuneCores KPIs and SLAs ensuring consistent highquality performance.
- Address client inquiries related to copyright and intellectual property with professionalism and accuracy.
- Work closely with the central Copyright team based in the US.
- Resolve copyright and ownership disputes escalated by the Artist Support team.
- Communicate with digital music services to facilitate takedown requests related to copyright claims.
- Perform additional tasks as assigned by management.
Qualifications :
- Bachelors or masters degree.
- 1 years of experience with Indian and International Copyright/DMCA and legal matters.
- Experience with Zendesk or similar customer service software.
- Trust & safety/operations management experience is preferred.
- Strong written and spoken English communication skills.
- Team player with excellent multitasking time management organizational skills and attention to detail.
- Proficiency in MS Excel Word and Google Suite.
Additional Information :
Benefits @Believe:
#Flexibility Just punch in leaves not intime and out time
#Office perks a game of foosball table tennis to bat the afternoon lacklustre free event pass for exclusive and limited shows music subscription etc
#Wellbeing Caring by EUTELMED professionals are at your disposal for advice and support in your own language and culture
#Transperancy engaged in secondary activity just disclose it to us
#Sustainability You can be a part of CSR program represent yourself as a #shaper and contribute to a better future.
Disclaimer:
Believe strongly promotes equal treatment regardless of race ethnicity nationality gender sexual orientation socioeconomic status age marital or civil partner status pregnancy or maternity physical abilities religious beliefs political beliefs or other ideologies.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
