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Position Summary:
This position is responsible for managing all organization technologies including: technology support & training creating IT related policies standards and procedures in alignment with Curbells short and long term strategic objectives. Additionally the position will provide leadership direction coaching mentoring and management to the Information Technology Team.
Essential Functions:
Acts as the functional liaison between Information Technology and Curbells Business units to research define influence and communicate technology solutions in alignment with Curbells strategic short & long term goals. Build strong relationships with the business management and stakeholders to work on their complex needs collaboratively. Ensure that Curbells strategic short & long term technology objectives are understood across the organization. Translate these objectives into goals and tangible deliverables for Information Technology team in alignment with the established Service Level Agreements.
Develop a culture of high performance and employee engagement by inspiring developing and motivating internal talent. Facilitate good discussions with employees in order to understand their professional goals and aspirations. Create an environment of open communication that fosters upward feedback and suggestions. Make well informed decisions demonstrate initiative exhibit autonomy and execute on organization initiatives. (Measure by Employee Engagement and Retention)
Build and manage a technology vendor base to achieve cost effective and high quality infrastructure for the organization in alignment with Curbells long term goals. Help develop and effectively manage IT budgets. Ensure budget adherence with periodic budget review.
Work with business partners and IT Team to provide direction and guidance on activities including business case development requirement analysis solution selection planning enduser training and testing and communication for application system needs. Be responsible for providing a secure reliable (highly available) and costeffective network infrastructure in order to facilitate safe and efficient business transactions between Curbell Business Units and external customers.
Create manage communicate and update IT related procedures policies standards to ensure high quality and uninterrupted service for our clients. Set annual targets related to IT operations and monitor the overall performance of the entire department. Assess and ensure compliance management with relevant regulatory requirements and guidelines.
Performs other duties as assigned.
Job Specific Requirements:
Must be located in Buffalo/ WNY area or willing to relocate
Must have extensive experience navigating and implementing SAP (ERP) systems
Ability to perform routine office tasks that includes operating A computer for long periods of time sitting filing and communicating on the phone
Must be able to lift carry push pull a maximum of 50 lbs
Core Competencies:
Leadership
Communication Skills
Problem Solving & Decision Making
Planning/Organizing/Project Management
Relationships Influence & Problem Resolution
Coaching/Developing People & Teams
Required Experience:
Director
Full-Time