Relationship Manager
Relationship Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Company Overview:
Mandot Securities Pvt Ltd a pivotal financial service provider established in 2014 in Indore is renowned as a leading SEBIregistered stock broker with BSE and NSE affiliations. As a depository participant with CDSL our expansive reach extends through numerous branches and business associates across Central India supported by a team of 51200 dedicated employees. Our headquarters in Indore anchors our commitment to delivering exceptional financial services. Visit us at www.mandotsecurities for more insights.
Job Overview:
We are seeking a proactive and skilled MidLevel Relationship Manager for our Indore location. This fulltime position is pivotal in managing and enhancing customer relationships to drive business growth. The ideal candidate will demonstrate expertise in direct sales (Mandatory skill) and possess robust skills in Salesforce coupled with exemplary customer service and public relations abilities.
Qualifications and Skills
- Proven expertise in direct sales strategies and . (Mandatory skill)
- Competent in using Salesforce for customer relationship management and data insights.
- Exceptional customer service skills to foster strong client relationships and ensure client satisfaction.
- Effective in public relations promoting company services to enhance brand presence and client engagement.
- Strong crossselling skills to maximize revenue opportunities with existing clients by introducing additional services.
- Excellent interpersonal communication skills to interact effectively with clients and colleagues.
- Adept at convincing people to align client needs with company offerings building trust and loyalty.
- Strong analytical and problemsolving abilities to identify client needs and provide solutions.
Roles and Responsibilities:
- Develop and maintain longstanding relationships with existing clients addressing and anticipating their financial needs.
- Identify and crosssell additional services to enhance client portfolios and increase organizational revenue.
- Leverage direct sales expertise to attract new clients and expand the companys client base.
- Utilize Salesforce to track client interactions and ensure accurate recordkeeping and followup actions.
- Collaborate with internal departments to align efforts in public relations and marketing to bolster company visibility.
- Actively gather and report market insights and customer feedback to inform company strategies and offerings.
- Manage and resolve client issues with tact and efficiency ensuring a positive client experience.
- Conduct regular meetings and reviews with clients to assess satisfaction and provide guidance on new products.
Required Experience:
Manager
Employment Type
Full-Time
